To whom it may concern: I recently signed up on your website for the Openoffice suite. I was, however, under the impression it was free. I was then advised it was 5.97 GBP. It was not until I reached the final approval screen that I was advised I was being charged more than 25.00 GBP. At this point I clicked the cancel button. The purchase, however, seems to have gone through regardless, as per the attached e-mail. I am very unhappy about this and I would appreciate it if you would refund my monies, especially as I have not used the product.
Thank you. Regards, Amy Dawel Note: forwarded message attached. Make the switch to the world's best email. Get Yahoo!7 Mail! http://au.yahoo.com/y7mail
--- Begin Message ---------------------------------------------------------------------------------- Your order has been successfully approved! ------------------------------------------------------------------------------- Please review the details below. Order status: approved Merchant System Order number: 23325793 You have purchased: 3 Year VIP Membership and 1 Extra Features GBP 25.86 Delivery E-mail: [EMAIL PROTECTED] Registration time: 7/10/2008 4:04:30 PM Your billing statement will show a charge by MBCONTACT.COM You have been charged: £ 25.86 UKP ------------------------------------------------------------------------------- Click here to continue : http://www.transaction-id.com/thankyou/software/thankyou.asp?comp=multi&proid=openoffice ------------------------------------------------------------------------------- For billing & technical support contact us by: Email: [EMAIL PROTECTED] Toll free: 1 866 903 4555
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