Hi James, I tried many times and things, I also went to Apple to ask them some help and they didn't fond the problem, still not working. Now I had just bought a new one directly at the store with a CD and the serials printed on the back, and it worked.
Please, I'm asking you to cancel my order. Thank you for your help. Greyce -----Mensagem original----- De: James Knott [mailto:james.kn...@rogers.com] Enviada em: segunda-feira, 15 de fevereiro de 2010 18:47 Para: users@openoffice.org; ghigg...@woh.rr.com Assunto: Re: [users] can't logon ghigg...@woh.rr.com wrote: > Thanks for your response. Let me try again. > I use Open Office. I have a problem with the program "crashing" > almost every time I use it. I have uninstalled and reinstalled it > twice. So I went to openoffice.org to find out what to do. I had the > impression I had to log in to get help about this issue. For some > reason I could not log in and tried to get a new password. There was > a notice that the new password had been sent to my email but it never > showed up. Then I recalled that I had contacted users before. So > that was how got to you. > So I am trying to find out what to do about this crashing problem. > The log in issue is incidental. > I know about the crashing because the program stops responding and > puts up a message that the program has crashed and documents need to > be recovered. I lose big chunks of the current document each time. > Can you tell me how to fix this? Please advise what operating system (Windows etc.) you're running and also what version of OpenOffice. I suspect there may be some other issue with your computer as, in my experience, OpenOffice.org is very stable. Is it an older computer with limited resources? --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.org For additional commands, e-mail: users-h...@openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.org For additional commands, e-mail: users-h...@openoffice.org