2010/8/15 Einde O'Callaghan <eind...@freenet.de> > On 15.08.10 21:07, Rob Clement wrote: > >> On 14/08/2010 22:52, Einde O'Callaghan wrote: >> >>> I attempted to update to OO 3.2 this evening and now have no program I >>> can use at all. The installation program deleted the existing OO 3.0 but >>> just before completion it informed me that I didn't have permissions to >>> make a change to the registry and then deleted everything that it had >>> installed. My account is actually the admin account on this laptop >>> although the account isn't called admin - I launched the installation >>> program as the admin. I never had any problem with previous updates and >>> today I've tried to instal the update both for all users and for my >>> account alone without success. Does anybody have any idea what I can do >>> to instal OO 3.2? Or indeed any other version as I desperately need a >>> word processing program by Monday at the latest! >>> >>> Thanks, >>> Einde >>> >> <snipp>
>> I cannot see anyone else trying to solve your problem so I will try. >> >> Firstly can you please tell us your operating system and where you >> downloaded the 3.2 version of OOo from. >> >> Sorry, I forgot to say that its Windows Vista. I downloaded it using the > update function in my OO 3.0. If I'd realised that I'd have this trouble I'd > have left it as it was as it was functioning fine, but I kept getting the > reminders and thought "Why not?" - more fool me! > > I am going to assume that you have some flavour of Windows. If I am >> wrong then I am sorry. If you right click on your OpenOffice install >> file then you will see the option "Run as administrator". This may be >> counterintuitive as you are already the administrator but it is worth a >> try. >> >> I'vr already done that - it doesn't work - Right at the end it tells me I > don't have the rights to alter a certain entry for the Base .exe file - and > it does this even if I don't try to instal base! > > If this does not help then please reply to the list and someone else may >> be able to help you >> >> I did get a reply offlist, but unfortunately I haven't been able to get > the suggestion to work either. :-((( > > Thanks for your suggestion, Einde Einde, have you tried uninstalling OOo from your machine - using the standard Vista Control Panel option to do so - and then re-installing 3.2.1 for the desired language from this source : http://download.openoffice.org/other.html This should do the trick !... Henri
