On 28/09/10 14:08, ri...@compuserve.com wrote:
Sir;
In the past I have sent an annual donation to keep open office alive.
However there is a conspicuous lack of product support. Until I am
able to receive an intelligent answer to the question "Please can
someone tell me why the open office spell checker works
intermittently?" I am no longer sending money to open office.
I have attempted several avenues of support all met with frustration
as I was totally ignored or received well meaning but feckless support
from amateurs.
I like your product and agree with most of the 'open source' ideals
but am frustrated and disenchanted with the absence of any formal
support. Open office is forcing me to fall back in using overpriced
Microsoft products.
Please advise.
Two points. Open Office is FREE so unless YOU find a contractor to
support you, then all you get are these "amateurs". (And pretty good
most of them are).
Secondly, as Open Office is now owned by Oracle, have you asked them
whether they will enter into a paid-for support contract?
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