Jack Cunningham wrote:
I have dial-up service. As a result, a friend downloaded OpenOffice on a CD
for me. I have tried to install it on my computer without success. After a
number of unsuccessful attempts on my computer, my friend showed me that she
could install it on her computer with no trouble......but I can't. I am told
that something is blocking it from allowing the installation to go all the way.
I have opened the Windows XP SP#2 firewall, shut off my AVAST anti-virus, and
shut off Zone Alarm. Nothing works. Someone told me that there is a lock that
I have to unlock. If so, I have not seen it in the following activities that I
have followed.
To try to install it, I open "My Computer" on my desk-top, then double click on CD-RW drive. It tells me to install
the disc in the "D" drive. I do that and the "OpenOffice" folder appears. But I get a window that tells me
"Your version of DLA can read files on this disc but you will not be able to edit or add to them." and I click on
"OK".
Then I double click on the "OpenOffice" folder and a whole bunch of items open including "setup.exe" at the bottom. I double click on that and the box opens and it starts to install. The CD is running in the "D" drive. It opens about 40 percent and stops....the installation stops and the CD stops spinning. I then have a difficult time removing the CD. It keeps telling me that the disc is in use but nothing is happening whatsoever.
I give up. Can anyone tell me what to do to install OpenOffice that I am not
doing. Thank you.
Signed a very frustrated Jack Cunningham
I think what Paul was suggesting basically is to copy the files on the
CD to your hard drive first and then try to run the setup.exe.
Can you tell if the files are in a compressed folder (aka a Zip file) or
not. If they are zipped, then you need to unzip them as well.
HTH,
--
Peter Kupfer -- Using OOo since 'OO4 -- [EMAIL PROTECTED]
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