You do a 500 seat install and need support, we will happliy provide
it at $35.00 per call -- we might even be williing to arrange the
rollout and training -- for a fee -- how about 50% of your up front
cost of an MSO upgrade :)
Andy
Spitfire Computer Services
441 Beaver Street
Suite 202
Sewickley, PA 15143
Phone (412) 749-0162
Fax: (412) 749-0203
[EMAIL PROTECTED]
www.spitcomp.com
On Mar 7, 2006, at 4:54 PM, Joe Hogan wrote:
Another problem is a lack of support. What 800 number do you call
at 2 am
on Saturday night to get tech support for your 500 seats of
OpenOffice.org
?
I know the one to call if it's a problem with MSO. Granted it
will cost
me
$35 a hour (or more) to call them - but it's there.
This is an argument that even I can anbswer too, the non-techie ;-)
You say that there is no support? True. But then, Linux had
nothign for
the longest time, and then a handful on companies tossed their name
in the
ring: RedHat.
There is a CRM software that I use called SugarCRM. It is out there,
availabel for free. But, they also offer paid support for the
clients,
should they desire technical support.
I would say that as it gets accepted more and more, some
entreprenurial
person will take off with this.
A help desk company for OO. It will happen, it is just a matter of
time.
My 2cents worth
Joe
