On Wed, 2006-07-19 at 19:00 +1000, Philip Rhoades wrote: > Roderick, > > > On Tue, 2006-07-18 at 07:53 -0400, G. Roderick Singleton wrote: > > On Tue, 2006-07-18 at 13:24 +1000, Philip Rhoades wrote: > > > Philipp, > > > > > > Philipp Lohmann - Sun Germany wrote: > > > > On Mon, 2006-07-17 at 10:26 +0000, [EMAIL PROTECTED] > > > > wrote: > > > > > Philip Rhoades wrote: > > > > > > CUPS is working fine in isolation but on the problem server, it > > > > > > appears > > > > > > that OOo is failing to detect CUPS - have you got anything that I > > > > > > can > > > > > > use to work out why this might be the case? > > > > > > > > > > > > Thanks, > > > > > > > > > > > > Phil. > > > > > > > > > > The easiest way that can happen is if libcups.so.2 cannot be opened > > > > > for > > > > > some reason. So where is that library installed in your system ? Does > > > > > setting LD_LIBRARY_PATH to that directory before starting OOo help ? > > > > > > > > > > Kind regards, pl > > > > > > > > > Good call! - when I checked for this I found: > > > > > > /usr/lib64/libcups.so.2 > > > > > > but not: > > > > > > /usr/lib/libcups.so.2 > > > > > > like on the other servers. Although, rpm thought: > > > > > > cups-libs-1.1.22-0.rc1.9.i386.rpm > > > > > > was installed, so I forced a reinstall, re-started cups and, magically, > > > all the printer types were now "CUPS:xx" and all the extra trays > > > appeared in the print screen in OOo! > > > > > > Many thanks, > > > > > > Phil. > > > > Nice to know it wasn't an OOo problem. > > > Yes but I guess what would have helped is some log file or something, > telling me what was going on during startup which might have pointed me > in the right direction earlier. > > Thanks for your help. > > Regards, > > Phil.
Since this a troubleshooting task at OS level it is doubtful that logging would help. However, I would like you to write up how to troubleshoot the problem you had and attach it to http://www.openoffice.org/issues/show_bug.cgi?id=29679 so it can be added to the guide. -- PLEASE KEEP MESSAGES ON THE LIST. OpenOffice.org Documentation Co-Lead http://documentation.openoffice.org/
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