On Thu August 24 2006 03:32, + Brian Edwin Rodriguez wrote:
> Good day!
>
>   We are a company engaged in CAD operations and we have been using the
> OpenOffice suite version 2.0 for our other office related tasks like word
> processing.
>
>   We recently encountered a problem with the said suite.  One problem is
> that when the PC's of one of our sections is disconnected from the network,
> they cannot use any of the OpenOffice suite.  The other problem is that
> when the other computers try to print, they encounter an error and
> OpenOffice does not start anymore.  We had to re-install OpenOffice again
> to fix the problem.
>
>   The setup of our network is like this.  We have around 30 PC's on the
> network the configurations of each is for CAD applications.  These are
> Pentium 4 systems ranging from 2.6GHz to 3.0GHz with 128MB 128-bit GForce
> graphic cards.  All RAM's are 1GHz and most boards are ASUS brand. The
> computers are connected via D-Link router.  We have 3 printers connected to
> the network via D-Link DP-300U Printer Server.  The printers are HP DeskJet
> 1180C, HP DesignJet 70 and EPSON EPL-6200L.
>
>   The problem began when we acquired the HP DesignJet 70 printer and
> connected it to the network.  Sometimes when we tried to print with any of
> the printers, we encounter the same error with the OpenOffice and we cannot
> use the software anymore until we re-install it all over again.  It kept on
> displaying the Recovery Page but the application does not start even when
> we tried to recover.
>
>   We hope you could help us regarding this matter because this problem
> takes away precious time from our daily operations.  In return, we also
> hope that this report will be beneficial to you as this may be a unique bug
> in the code of OpenOffice suite thus contributing to the improvement of the
> application.
>
>   We are attaching the error report generated by Openffice with this email.
>  Thank you very much and we will appreciate your response on this matter.

Hi Brian,
 Sorry for the late reply. Can you please try OpenOffice.org 2.0.4rc1 ( 
release candidate 1) available from :
http://download.openoffice.org/680/index.html

This may solve your printing problem.

Please reply to users@openoffice.org only

-- 
CPH : openoffice.org contributor

Maybe your question has been answered already?
                                http://user-faq.openoffice.org/#FAQ

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