On Sun October 29 2006 12:10, + Horst Müller wrote:
> Dear madame, dear Sir,
>
> I tried to install version 2.0.4 of OpenOffice, but it did not work.
>
> I am using WinXP Service Pack2, all updates are done. I always have the
> current Java Runtime Environment installed.
>
> At the end of the install process I had differnt failure messages - see on
> the attachements.
>
> In your support page I found no hints to my problem.
As you are not subscribed you may not have seen that:
On Mon October 30 2006 15:11, James Mckenzie wrote:
> Horst:
>
> Your attachments were removed by the mail list server as a security
> feature. Are you receiving an error 1335 as part of the problem? This is
> caused by your anti-virus detecting disk activity. In order to install
> OpenOffice in this case, you must disable your anti-virus during the
> installation time. I highly recommend disconnecting from the Internet
> while your antivirus is disabled.
>
> Steps:
> 1. Disconnect system from Internet.
> 2. Disable any firewall and anti-virus software products.
> 3. Install OpenOffice.org
> 4. Re-enable firewall and anti-virus software products.
> 5. Start up and run OpenOffice.org product. Allow this product to connect
> to the Internet (it will only do so if you ask it to and for product
> registration purposes.) 6. Reconnect to the Internet.
>
Please reply to users@openoffice.org only.
--
CPH : openoffice.org contributor
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