Sorry about that- my email client when berserk! Keith
On Fri, 21 Sep 2007 11:29:46 +1000 Keith Bates <[EMAIL PROTECTED]> wrote: > On Thu, 20 Sep 2007 21:18:02 -0400 > [EMAIL PROTECTED] wrote: > > > Do you like seeing the same questions asked several times a day > > everyday? There are a lot of casual users on Windows, and now > > apparently MAC as well, who do not even try to find an answer to > > their question they just go to the site find the e-mail address > > that they think is going to one person or paid support and ask > > their question that was already answered 6 times today and > > yesterday and the day before etc. etc. etc. > > > > Also if the people who so readily give the answers to those FAQs > > would stop doing it and start pointing the person to the archive or > > the FAQ page on the website, then some of it would stop and some of > > these casual users would learn how to think for them selves and > > find their answers without annoying 1000s of people on the list > > with the same old FAQs. > > Maybe these people don't know what FAQ (Frequently Asked Question) > > is and don't realize that the FAQs probably contain their answer > > and they could have found it quicker rather than later waiting for > > someone on this list to send them the answer. > > > > What I really love about the list is all of the above plus the fact > that we have this discussion on average about once a month. (That's > irony for those who missed it) > > Whatever your philosophy about using this as a means of helping > people, it's pretty obvious that the current method of letting anyone > post anything is pretty well broken. > > If people had to subscribe before they could post, and if they were > directed to a well-crafted list of FAQ's that they had to say they had > read before their subscription was accepted, that would reduce the > volume of the list to about 1/3 of what it is. overcoming the often > stated objection that newcomers might be overwhelmed by the volume of > the list. > > The irony in all this is that the aim of making the list more > accessible to new users who might not understand what mailing lists > are about is in fact making it more difficult for experienced users > to help those newbies. > -- God bless you, Keith Bates 4 Mooloobar St Narrabri NSW 2390 Phone: 02 67924890 Fax: 02 67925418 www.new-life.org.au If you don't have a reason to live JESUS IS THE ANSWER! Ask him into your life today... He really does make a difference. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
