Thankyou, sorry about this, I apologise for sending this email to you. The 'DIA" program comes with 39 other programs the distributors were offering on the CD as well as Open Office.
Rachel McKnight [EMAIL PROTECTED] -----Original Message----- From: Harold Fuchs [mailto:[EMAIL PROTECTED] Sent: Wednesday, 5 December 2007 8:48 a.m. To: [email protected]; [EMAIL PROTECTED] Subject: Re: [users] missing .dll file On 03/12/2007 16:40, Rachel McKnight wrote: > Hi, > I recently purchased your CD - OpenOffice.org (delivered to 153 Pudjeck > Road, RD2, Timaru), included on it is 40 other programs. > One program I have tried to install is "DIA". The application fails to start > as it is missing 'libgtk-win32-2.0-0.dll'. > It tells you that reinstalling may fix the problem, but it doesn't. > Is there any way that you can send me what is required to install this > application as it sounds excellent and I was bitterly disappointed when it > didn't work. > > Thankyou > > Rachel McKnight > [EMAIL PROTECTED] > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.503 / Virus Database: 269.16.12/1163 - Release Date: 1/12/2007 > 12:05 p.m. > > First you didn't buy OpenOffice from "us". We don't sell it. At all. There is a list of CD vendors on the OpenOffice web site but none of them has anything to with "us". That's because "we" are a collection of *users* of OpenOffice from around the world who donate some of our time to helping other users. Second, you didn't need to *buy* OpenOffice. It's free from "www.openoffice.org". That's free to download, free to use, free to give to others. Support is free via this group. Documentation is also free from the same web site as the software. Third, OpenOffice does not have a component called DIA. I have a complete installation. No DIA. Also no "libgtk-win32-2.0-0.dll". The components of OpenOffice are Base, Calc, Writer, Impress, Math and Draw which correspond approximately to Microsoft's Access, Excel, Word and PowerPoint, with Math and Draw having no equivalents. the "libgtk" file seems to be part of another free software package named GIMP. It's an image processing package. You can get it from http://www.gimp.org/downloads/ if you want. Fourth, this is a public mail list. It is read by thousands of people and its messages are archived in myriad places. You may decide in future that including personal details like postal address is not a good idea - there are villains out there. I suggest you contact the company from which you bought the CD and complain. If it won't help you *might* have recourse through your credit card company, assuming you used one to pay for the CD and depending on the laws in NZ. In the meantime I suggest you remove the software you have installed (Control Panel>Add/Remove Software) and then download and install the proper version from the OpenOffice web site. If, having done that, you still have problems, by all means come back here with details. -- Harold Fuchs London, England Please reply *only* to [email protected] No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.13/1167 - Release Date: 3/12/2007 12:20 p.m. No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.13/1167 - Release Date: 3/12/2007 12:20 p.m. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
