When I converted a simple text file from Open Office using only English fonts, to PDF and uploaded it, LULU so far has indicated it has been accepted.
On Sun, Apr 13, 2008 at 7:19 PM, William Hale <[EMAIL PROTECTED]> wrote: > [image: Chat Information]Welcome to Lulu.com! An online representative > will be with you shortly. Your wait time will be approximately 0 minute(s) > and 2 seconds. Thank you for waiting. > > [image: Chat Information]You are now chatting with 'Shane A' > > Shane A: Welcome to Lulu. How can I help you today? > > [EMAIL PROTECTED]: I uploaded a test file, but evidently some it cannot > be converted. Is that rights? > ... > > Shane A: I have checked your file and you have uploaded a file which is > not supported by Lulu. > > Shane A: Here is a list of all supported file types: > > Shane A: http://www.lulu.com/help/index.php?fSymbol=upload_filetypes > > [EMAIL PROTECTED]: OK, but that's weird, because LULU recommends the > Open Office software. Maybe because I downloaded the beta 3.0 version for > Macs??? > > Shane A: Yes, that may cause the problem. > > [EMAIL PROTECTED]: Yeah, OPEN office IS in the list of supported file > formats [thn] but LULU may still only be compatible with the WINDOWS > versions of open office, because the Mac ersion is new? > > [EMAIL PROTECTED]: So, should I contat the Open Office people and let > them know? Would you do that too? > > Shane A: I'm sorry I can' t to that. You can let them know. > > [EMAIL PROTECTED]: So I guess Parallels.com and Open office for windows > should work then. > > [EMAIL PROTECTED]: Sorry you can't let them know. But I will. > > Shane A: Yes, that is correct. > > [EMAIL PROTECTED]: Can THEY [thn] contact YOU about the issue? > > Shane A: I'm afraid they can't because we don't have any phone support. > > [EMAIL PROTECTED]: OK, well they probably know you all through the > grape vine and prayer lines anyway... > > [EMAIL PROTECTED]: Mac users sure are out in the cold, eh? > > [EMAIL PROTECTED]: I'll let Apple know too. > > Shane A: Ok. > > [EMAIL PROTECTED]: OK, thanks for being kind about it. I really want to > use your system a lot. > > [EMAIL PROTECTED]: Thanks again. Good night. Good luck, and feel free > to let me know if things change. > > Shane A: You're welcome > > Shane A: My pleasure to help you! > > Shane A: Thank you for using Live Chat! If you find that you need > additional assistance, please refer to our Help Knowledge Base. > > Shane A: http://www.lulu.com/help/ > > Shane A: Have a good one! >
