Klaus Darilion wrote: > If you send all calls to Asterisk you can use the features of Asterisk > for this.
True, but isn't it a little suboptimal? Say, I'm a supervisor in a call center. I wouldn't want to barge into all calls, only certain calls where my agents would need assistance. Is there a way to initiate a directed call transfer sort of thing, perhaps towards a conference room? Is 3PCC suited for such a scenario? I'd imagine that proxy should need B2BUA functionality in this case. And - thanks a lot for the responses. Much appreciated. Sajith. _______________________________________________ Users mailing list Users@openser.org http://openser.org/cgi-bin/mailman/listinfo/users
