Hi Nir,
in bugzilla I see it could be a bug, so I'm waiting for software update
to fix it.
In the meanwhile is there some fix I can do on the database? The VM is
working fine, but I cannot operate with snapshots, and my backup is stuck...

TIA,
Giulio Casella

On 12/04/2021 16:54, Giulio Casella wrote:
> Hi,
> a colleague has submitted a bugzilla:
> 
> https://bugzilla.redhat.com/show_bug.cgi?id=1948599
> 
> Regards,
> Giulio Casella
> 
> On 12/04/2021 14:33, Nir Soffer wrote:
>> On Mon, Apr 12, 2021 at 11:19 AM Giulio Casella <giu...@di.unimi.it> wrote:
>>>
>>> Hi,
>>> I'm having (another) issue working with snapshots.
>>>
>>> Since a few days my backup system (storware vprotect) cannot delete a
>>> snapshot. Message reported by SPM is:
>>>
>>> HSMGetAllTasksStatusesVDS failed: value=Volume does not exist:
>>> ('6180c2e8-141a-4126-bcb1-5af5caa98175',) abortedcode=201
>>>
>>> Other snapshots from other VMs are working fine (created and deleted as
>>> needed).
>>>
>>> I verified it, I can reach on SPM filesystem other snapshots from the
>>> same VM, but that one doesn't exist.
>>>
>>> I suspect that during normal backup management that snapshot has been
>>> correctly removed from file system, but still live in ovirt database.
>>>
>>> I'm pretty sure vProtect use ovirt API to operate, it doesn't directly
>>> interact with ovirt database. That's why I'm talking to you and not to
>>> storware guys.
>>>
>>> Is there a (safe) way to get rid of that snapshot?
>>
>> If the snapshot was already removed, ovirt should detect this and
>> complete the operation successfully.
>>
>> Please file ovirt bug for this, and attach engine and vdsm logs showing
>> the effected snapshot and disk snapshot id.
>>
>> You can get find the snapshot id is the UI. You can see the disk snapshot
>> id in vm > snapshots > disks > disk id
>>
>> Then grep engine and vdsm log for the disk id an attach all the logs
>> mentioning this disk id.
>>
>> It will be also useful to get a database dump so we can see what engine
>> knows about this snapshot.
>>
>> Benny, can  you recommend some queries to extract relevant info?
>>
>> Nir
>>
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