The current trunk (version 921494) contains an improvement for Identity-H encoded text. I've extracted the text with the latest version from your pdf and got the following result:
Poole Housing Partnership Ltd Annual Report 08 09 ??????????????????????????????????? 20889 PHP R&A V1pk.indd 1 14/1/10 10:43:40 Contents 1. Welcome 2. The year in pictures and numbers 6. How we spend your money 8. Financial inclusions 10. Residents' involvement 12. Tenancy support & disabled adaptations 14. Improving services 16. Customer insight 18. The environment 20. Leaseholders ??????????????????????????????????? 20889 PHP R&A V1pk.indd 2 14/1/10 10:43:40 Welcome They say time flies when you're busy, and the past year seems to have flown by. In June I had the pleasure, along with the Council portfolio holder of being presented with an award for the services provided by PHP being rated as excellent by the public sector watchdog, the Audit Commission. Did you get the same or is it an improvement compared to your output? BR Andreas Lehmkühler -------------------------------------------------- Hi Andreas, Sorry about the delay in responding. I have confirmed with the same revision that my output is subtly different to yours (my first set of strange chars is right at the beginning rather than just before the first header), this is the case with 1.0, rev 921494 and rev. 922165. However, the characters are still there - do you have any idea whether they represent missing information or whether they are just extra artifacts . . . ? ??????????????????????????????????? Poole Housing Partnership Ltd Annual Report 08 09 20889 PHP R&A V1pk.indd 1 14/1/10 10:43:40 Contents 1. Welcome 2. The year in pictures and numbers 6. How we spend your money 8. Financial inclusions 10. Residents' involvement 12. Tenancy support & disabled adaptations 14. Improving services 16. Customer insight 18. The environment 20. Leaseholders ??????????????????????????????????? 20889 PHP R&A V1pk.indd 2 14/1/10 10:43:40 Welcome Etc. . . . Regards, Ian. Free User Group in Bristol on 11th March. More info here www.gossinteractive.com/usergroupmar10 Web design and Content Management. www.twitter.com/gossinteractive Registered Office: c/o Bishop Fleming, Cobourg House, Mayflower Street, Plymouth, PL1 1LG. Company Registration No: 3553908 This email contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this email, please notify the author by replying to this email. If you are not the intended recipient you may not use, disclose, distribute, copy, print or rely on this email. Email transmission cannot be guaranteed to be secure or error free, as information may be intercepted, corrupted, lost, destroyed, arrive late or incomplete or contain viruses. This email and any files attached to it have been checked with virus detection software before transmission. You should nonetheless carry out your own virus check before opening any attachment. GOSS Interactive Ltd accepts no liability for any loss or damage that may be caused by software viruses.

