Hi Cris,

I definitely read your email the wrong way, so I apologise for that.

On Thu, 2020-04-23 at 03:54 -0400, Cris Rockwell wrote:

(snip)
> Teammates within any organization have a natural communication
> advantage over external contributors. There are many ways to connect
> when you're in the same organization; be it the lunch-line or the
> company chat. 

Agreed. To be honest, I have not considered that you meant that it that
way since I view direct messaging, such as Slack, as mostly a
distraction for development work. Good for operational work, good for a
quick question, but not that good for a development channel.

As a fun fact, I rarely interact with my Sling colleagues face-to-face
or via Slack. Our team is distributed and keen on email. And these
days, I guess we see each other even less. The adaptTo() conference
probably is probably the only time we actually get together in a room.

(snip)

> I just noticed that members external to your organization were
> repeatedly asking for better ways to connect and collaborate. I felt
> the responses made sense, but lacked empathy to the communication gap
> being identified.

Understood, thank you for pointing that out. Let's see how this Slack
experiment works out. Hopefully for the best :-)

Thanks,
Robert

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