On Fri, Jan 25, 2013 at 12:22 PM, Dave Fullerton <dfullertaster...@shorelinecontainer.com> wrote: > On 01/25/2013 01:37 PM, Christian Mack wrote: >> >> Hello Dave Fullerton >> >> >> Am 2013-01-25 18:33, schrieb Dave Fullerton: >>> >>> >>> I was setting up our Sales manager on SOGo today and ran into a weird >>> problem. After I got Thunderbird set up I imported his contacts and >>> email from Outlook. The import went successfully and I can see of his >>> 700+ contacts in both Thunderbird and in the SOGo web portal but not all >>> of them are showing up on his iOS devices. I have discovered that if I >>> open a contact in the web portal and then save it without making any >>> changes, that it will then show up on his iOS devices. I've gone through >>> the A's and B's but I would prefer to not have to go through the rest of >>> them like this as it will probably take me all afternoon. Anyone have >>> any ideas on what went wrong and how I can fix it? >>> >> >> How about making a backup of that users contacts via sogo-tool, erasing >> them all and then restore the data again with sogo-tool. >> >> This should be fast, and fix all contacts. >> >> >> Kind regards, >> Christian Mack >> > > Christian, > Thank you for the suggestion. Unfortunately, it did not work. Everything > that did not work before the restore still did not work after. > > I have started looking at the database entries itself and the only > difference I can see in a before-after is an empty NOTE field and some > additional "\r"'s. > > Before: > c_content > -------------------------------------------------- > BEGIN:VCARD\r + > VERSION:3.0\r + > PRODID:-//Inverse inc.//SOGo Connector 1.0//EN\r+ > UID:C58D8666-A9D0-0001-562C-1AB05B1A6770\r + > N:Kxxxxx;Kxxx\r + > FN:Kxxx Kxxxxx\r + > X-MOZILLA-HTML:FALSE\r + > EMAIL;TYPE=work:k...@xxxxxxxxxxxx.com\r + > NOTE:\r\n\r + > END:VCARD\r + > \r + > > > After: > c_content > -------------------------------------------------- > BEGIN:VCARD\r + > VERSION:3.0\r + > PRODID:-//Inverse inc.//SOGo Connector 1.0//EN\r+ > UID:C58D8666-A9D0-0001-562C-1AB05B1A6770\r + > N:Kxxxxx;Kxxx\r + > FN:Kxxx Kxxxxx\r + > X-MOZILLA-HTML:FALSE\r + > EMAIL;TYPE=work:k...@xxxxxxxxxxxx.com\r + > END:VCARD > > > Any other ideas? > > > -Dave > -- > users@sogo.nu > https://inverse.ca/sogo/lists
We ran into the same issue with one person who had 1200 contacts. I found 2 things that would cause the contact not to sync. If the contact had a \n (line feed) in the Note: field or a large photo attached to the contact. I gave the user a list of all the contacts that matched these criterias and told him to fix them. It fixed the problem but anytime he creates multiple lined items in the Notes field he has to fix them before it will sync. Bill C. -- users@sogo.nu https://inverse.ca/sogo/lists
