Am 15.02.2016 um 15:12 schrieb Götz Reinicke - IT Koordinator: > Hi, > > Am 15.02.16 um 13:31 schrieb Götz Reinicke - IT Koordinator: >> Hi, >> >> we have one user who cant login to sogo anymore since friday .... we did >> not change anything to the servers (mail, web, DB, ...) >> >> The message in the logfile is >> >> SOGoRootPage successful login from 'xxx.xxx.xxx.xxx' for user 'xxxxxx' - >> expire = -1 grace = -1 >> >> >> Any hints? > > the user tried to log in again with a new set password and now I see an > mysql error: > > [ERROR] <0x0x7f1577faf638[GCSFolder]> -[GCSFolder deleteAllContent]: > cannot delete quick row 'DELETE FROM sogoxxxxxxxxxxxxxxx_quick': > <MySQL4Exception: 0x7f157961bdc8> NAME:ExecutionFailed REASON:Lock wait > timeout exceeded; try restarting transaction > > May be that points into some helping direction? > > The mysql server looks good to us for now.... >
Did a backup/dump run while getting this error? Kind regards, Christian Mack -- Christian Mack Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung Basisdienste 78457 Konstanz +49 7531 88-4416
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