Hello,

we have massive problems with EAS. When you start with an account with just a few mails, contacts and calendar items, everything works, even when more and more items are added. But an initial sync of an account with thousands of mails and calendar items is not possible, there are no items arriving at the phone (Samsung Galaxy S4), whereas the same account works for a long time with an old Nokia E7. I have one account where sync of calendar and mail works, but no contacts are synced (contact sync was initially disabled on the phone). Resetdevice with sogo-tool does not change anything. Using this account on a different phone shows the same symtoms :-(

Sogo-configuration (EAS part):

  SxVMemLimit = 1024;
  SOGoEASDebugEnabled = YES;

  /* EAS */

  WOWorkersCount = 35;
  SOGoMaximumPingInterval = 3540;
  SOGoMaximumSyncInterval = 3540;
  SOGoInternalSyncInterval = 60;
  WOWatchDogRequestTimeout = 60;
  SOGoMaximumSyncResponseSize = 51200;
  SOGoMaximumSyncWindowSize = 0;

Apache is running on a different machine (in DMZ, whereas sogo runs in our internal network without access from external):

ProxyPass /Microsoft-Server-ActiveSync \
 http://sogo.sepag.intra:20000/SOGo/Microsoft-Server-ActiveSync \
 retry=60 connectiontimeout=5 timeout=3600

IMAP is cyrus, running on the same machine as sogo. The sogo machine has 8 virtual cpus with 16GB of RAM, 35 sogod are running (about 10 people are using EAS at the moment). We are not using Outlook with EAS, we sync with CalDavSynchronizer. Can somebody tell me if this should work and probably point to where my error could lie?
Thank you.
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Mit freundlichem Gruß
i. A. Hubert Gilch

Systemadministrator

SEP Logistik AG
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