Hi JR, test with following settings suggested in the docs:
https://sogo.nu/files/docs/SOGoInstallationGuide.html [...] If you have very large mail folders (thousands of messages), you will need to adjust the word size of your IMAP server. In Dovecot, the parameter to increase is "imap_max_line_length" while under Cyrus IMAP Server, the parameter is "maxword". We suggest a buffer of 2MB. [...] If this doesn't help set ImapDebugEnabled = YES. Regards, Thomas Am Samstag, 16. Juli 2016 22:44 CEST, "JR Dalrymple" (j...@jrssite.com) <users@sogo.nu> schrieb: > I'm trying to retrofit SOGo into an existing mail environment. I started > testing by setting up a fresh Cyrus IMAP server on CentOS 7, pointed auth > to the local AD environment, everything worked pretty smooth, including EAS. > > I changed the SOGo machine and pointed it to the production Cyrus IMAP > server on a CentOS 6 box (Cyrus-IMAP vers. 2.3.16) and everything still > works pretty well, except EAS it seems. I can connect to EAS successfully > setting up an account in Outlook. Additionally I can download the folder > list, but no mail items come in. What debugging I could do found me these > things: > > From the SOGo LOG (with EAS debugging enabled): > > [ERROR] <0x0x7fbfd4ca9d50[NGImap4Connection]> Error fetching 425 uids > for url: imaps://first.last%40************.net@mail. > ************.net/Other%20Users%2F************%2FDeleted%20Items%2FIllinois%20Street%2FArtwork/ > > I see this type of error for each folder to be downloaded, this is just 1 > example of a great many alike. When this error is occurring on the SOGo > server this is what I see on the Cyrus IMAP server: > > Jul 16 10:46:48 mailserver imaps[20921]: open: user > first^last@************.net > opened Other Users/************/Deleted Items/Illinois Street/Artwork > Jul 16 10:46:48 mailserver imaps[20921]: open: user > first^last@************.net > opened Other Users/************/Deleted Items/Illinois Street/Artwork > Jul 16 10:46:48 mailserver imaps[20921]: open: user > first^last@************.net > opened Other Users/************/Deleted Items/Illinois Street/Artwork > Jul 16 10:46:48 mailserver imaps[20921]: SQUAT returned 425 messages > > Mind you to add to the confusion - SOGo works fine and can pull down all > the messages without any problems into the web UI. It's only EAS that is > failing to download messages. > > Knowing full well I'm supposed to have a more current version of Cyrus IMAP > I did try to proxy through a local dovecot instance at version 2.2.10. > Doing this yielded no change whatsoever. The EAS mail symptoms remained > identical (including reactions of the log files), and SOGo's Web UI > continued to work perfectly fine. > > Another peculiarity is that Calendar items can sync from Outlook back into > SOGo using EAS, but Outlook is not syncing new items, nor updates in from > SOGo. If I delete a calendar item created in Outlook from within the SOGo > Web UI, Outlook *DOES* seem to identify that calendar item's removal. This > is only pertinent to deleting the item though, updating parameters of the > appointment from within the SOGo Web UI does not cause them to be reflected > in Outlook with EAS. > > Contacts on the other hand seem to work just fine, in both directions from > either interface. > > All components (except for the test IMAP server which I had no trouble > with) have valid 3rd party certificates installed and working properly. > > This is not urgent as SOGo to me is still in somewhat of a pilot phase, > however EAS is the main impetus for me to implement SOGo so helping to make > that component function properly would be greatly appreciated. > > -JR > -- > users@sogo.nu > https://inverse.ca/sogo/lists -- users@sogo.nu https://inverse.ca/sogo/lists