Hi Alex!
Check with sogo-tool -v manage-eas listfolders <user-id> <device-id> whether the missing messages are known by the eas-cache. You find the message id in the url when you open a message in webmail: https://.../SOGo/so/.... /Mail/view#!/Mail/0/INBOX/32095 -> 32095 Regards, Thomas Von: users-requ...@sogo.nu [mailto:users-requ...@sogo.nu] Im Auftrag von "Alexandre Zuotoski Neto" Gesendet: Donnerstag, 27. April 2017 16:21 An: users@sogo.nu Betreff: [SOGo] ActiveSync missing messages Hi! We are using Oulook 2016, Android mobiles e some IPhones with Activesync. There is no error or so ever. But I’ve noticed that some messages are missing, and it happens in any email folder. If I check the messages in Webmail, they are there, but not in the clientes. Clients are configured to receive all messages. Any tips? Thanks! Alex Zuotoski Tecnologia da Informação Fones: +5541-3641-4250 / Ramal 229 E-mails: a...@csmcalderaria.com.br <mailto:a...@csmcalderaria.com.br> / t...@csmcalderaria.com.br <mailto:t...@csmcalderaria.com.br> <http://www.csmcalderaria.com.br/> http://www.csmcalderaria.com.br <http://www.csmcalderaria.com.br/> -- users@sogo.nu <mailto:users@sogo.nu> https://inverse.ca/sogo/lists -- users@sogo.nu https://inverse.ca/sogo/lists