Dear Sogo user,

I have the same problem and I think I found the solution after long
investiagions.
Our email server is separated from the Sogo-server and I found out

that the Sogo server has permanent ProxyTimeout errors.

The reason for that ProxyTimeout errors was, that the (Outlook 2016)
avtiveSync
client is checking every file on the email storage. Unfortunately we have
the emails stored in the same folder like out Windows user profiles.
This profiles are quite huge and the Sogo-server search in every user
profile folder and subfolder for valid mbox files. This means the
Sogo-server checks
every file header for every file in the user folders and creates the error
message
that these files are not valid mbox files. The email folders are used very
often parallel with
IMAP Clients like Thunderbird that are using a .subscription file for email
folder subscription
definition, but activeSync or the Sogo-server does not interpret this
.subscription file.

For me is not really clear if the Sogo-server or email server searches in
all existing files and subfolders
for a valid mbox file or is this cause by the activeSync protokoll.

You can public my solution, but without my sender email address.

Kind regards
CGB



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