On 2018-11-20 5:10 AM, Götz Reinicke (goetz.reini...@filmakademie.de) wrote:


Checking the sogo log I can currently only see the old friend „No child available to handle incoming request!“ … but no other clues.
When you see this, try to attach to the process using gdb (so "gdb -p PID_OF_THE_PROCESS") and produce a stacktrace (by typing "bt"). Quit gdb after and send us the stacktrace. It'll tell us where it's stuck. Install SOPE/SOGo/GNUstep debugging symbols before doing that. See https://sogo.nu/support/faq/how-do-i-debug-sogo.html for all nice details.

That error shows up from time to time and than all sogod processes are using from 40 to 100% of cpu  ….

My PREFORK is at 12, the server is a 12 GB 4 CPU VM. MySQL and Dovecot are on different VMs.

My wild guess based on the symptoms you mention is your IMAP server is running out of available connections. Or, you have EAS clients consuming all sogod workers.

Thanks,

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Ludovic Marcotte
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Inverse inc. :: Leaders behind SOGo (https://sogo.nu), PacketFence 
(https://packetfence.org) and Fingerbank (https://fingerbank.org)

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