Hi Alex,
this has been already reported. See bug 0004853: No synchronization with latest
Outlook for iOS.
Cheers,
Tomas
-----Ursprüngliche Nachricht-----
Von: users-requ...@sogo.nu <users-requ...@sogo.nu> Im Auftrag von Alex MacCuish
Gesendet: Freitag, 25. Oktober 2019 23:28
An: users@sogo.nu
Betreff: [SOGo] Outlook for iOS and Android not working
Hi there
We've just moved to sogo from kopano and so far it's much more reliable.
One issue I'm having though is with the Outlook mobile apps. The account can be
added successfully to the apps but messages never load. I had similar issues
with z-push and kopano, where the solution was to disable provisioning. You can
see in the logs the HTTP requests looping. Is there a way to say list user
agents or "Device for which provisioning isn't required? Specifically, on
z-push, the only way to get sync working is to set "define('PROVISIONING',
false);".
Cheers
Alex
sogo.log
Oct 25 21:24:11 sogod [25234]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=OPCC24349CF0D97B36CF7D3D1BA18172&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.003 - - 0
Oct 25 21:24:11 sogod [25234]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.005 - - 0
Oct 25 21:24:11 sogod [25234]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.007 - - 0
Oct 25 21:24:13 sogod [25240]:
<0x0x55e1a04295f0[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while
detecting changes for user andrew in Ping...
Oct 25 21:24:14 sogod [25235]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.007 - - 0
Oct 25 21:24:14 sogod [25235]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.009 - - 0
Oct 25 21:24:16 sogod [25232]:
<0x0x55e1a078d930[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while
detecting changes for user andrew in Ping...
Oct 25 21:24:16 sogod [25239]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.005 - - 0
Oct 25 21:24:16 sogod [25239]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.007 - - 0
Oct 25 21:24:19 sogod [25239]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.005 - - 0
Oct 25 21:24:19 sogod [25239]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.004 - - 0
Oct 25 21:24:21 sogod [25234]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.005 - - 0
Oct 25 21:24:21 sogod [25234]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.007 - - 0
Oct 25 21:24:23 sogod [25240]:
<0x0x55e1a04295f0[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while
detecting changes for user andrew in Ping...
Oct 25 21:24:24 sogod [25234]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.005 - - 0
Oct 25 21:24:24 sogod [25234]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.007 - - 0
Oct 25 21:24:26 sogod [25232]:
<0x0x55e1a078d930[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while
detecting changes for user andrew in Ping...
Oct 25 21:24:26 sogod [25239]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.005 - - 0
Oct 25 21:24:26 sogod [25239]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.007 - - 0
Oct 25 21:24:29 sogod [25234]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.009 - - 0
Oct 25 21:24:29 sogod [25239]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.004 - - 0
Oct 25 21:24:32 sogod [25239]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.003 - - 0
Oct 25 21:24:32 sogod [25239]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.004 - - 0
Oct 25 21:24:33 sogod [25240]:
<0x0x55e1a04295f0[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while
detecting changes for user andrew in Ping...
Oct 25 21:24:34 sogod [25239]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.004 - - 0
Oct 25 21:24:34 sogod [25239]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.007 - - 0
Oct 25 21:24:36 sogod [25232]:
<0x0x55e1a078d930[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while
detecting changes for user andrew in Ping...
Oct 25 21:24:37 sogod [25239]: 2603:1026:c03:2856::5 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 0/0 0.004 - - 0
Oct 25 21:24:37 sogod [25239]: 2603:1026:c03:2856::5 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=andrew&DeviceId=xxxXXXxxxXXXxxxXXX&DeviceType=Outlook
HTTP/1.0" 200 13/127 0.004 - -
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