Hi Anselm SOGo version is 4.1.1 It is running onNethServer 7.7.1908 The original email headers (with quote marks now included): Return-Receipt-To: "Andy Hope" <andy.hope@####> From: "Andy Hope" <andy.hope@#######> To: <"Danny.O'Brien"@#########> References: <lo2p123mb2576c7d9293a9f44d01dd193f3...@lo2p123mb2576.gbrp123.prod.outlook.com> <lo2p123mb2222b1b1eaa6179c19bf3adfdf...@lo2p123mb2222.gbrp123.prod.outlook.com> <lo2p123mb2576af8c2cd4243a95f38103f3...@lo2p123mb2576.gbrp123.prod.outlook.com> In-Reply-To: <lo2p123mb2576af8c2cd4243a95f38103f3...@lo2p123mb2576.gbrp123.prod.outlook.com> Subject: RE: water meter transducer Date: Wed, 27 Nov 2019 09:49:06 -0000 Message-ID:
The return Bounce message fails on the user not known, Notice the single quote has been removed in the header on the For header, but not the To. Sogo has stripped the ‘ from the email address. I cannot ask a customer to change their email address due to our systems. Return-Path: <andy.hope@########> Received: from localhost (localhost [127.0.0.1]) (Authenticated sender: andy.hope@####) by mercury.#########(Postfix) with ESMTPA id A26BE10093573 for <Danny.OBrien@######>; Wed, 27 Nov 2019 09:49:06 +0000 (GMT) Return-Receipt-To: "Andy Hope" <andy.hope@########> From: "Andy Hope" <andy.hope@########> To: <Danny.O'Brien@#########> References: <lo2p123mb2576c7d9293a9f44d01dd193f3...@lo2p123mb2576.gbrp123.prod.outlook.com> <lo2p123mb2222b1b1eaa6179c19bf3adfdf...@lo2p123mb2222.gbrp123.prod.outlook.com> <lo2p123mb2576af8c2cd4243a95f38103f3...@lo2p123mb2576.gbrp123.prod.outlook.com> In-Reply-To: <lo2p123mb2576af8c2cd4243a95f38103f3...@lo2p123mb2576.gbrp123.prod.outlook.com> From: users-requ...@sogo.nu <users-requ...@sogo.nu> On Behalf Of Anselm Martin Hoffmeister Sent: 26 November 2019 17:10 To: users@sogo.nu Subject: Re: [SOGo] Issues with Apostrophe (Single Quote) Hi Andrew, I just tested writing a mail from SOGo webmail (4.1.0 in this case) to a fake version of my private account elsewhere, having inserted an apostrophe '. My private server rightfully refuses the (invalid) destination address - it seems SOGo does everything correctly here and hands through the apostrophe exactly as I would expect. Trying to replicate the problem, doing the same with both the forward and backward tick ´` (single quotation marks or accent over blank, or whatever you call them), the same happens, SOGo hands through those mails and the destination server then refuses - the forward tick for "invalid postbox", the backtick as "restricted characters in address", and the non-delivery mail quotes the refused target address including the superfluous characters. So it seems (my) SOGo 4.1.0 works correctly. But there may be other parties involved: Usually SOGo hands off the mail to a local running exim (or postfix....), which then forwards the mail as applicable. There may be a different mail path between roundcube and SOGo, depending on your local configuration. Can you find some relevant lines in the mail server logs? In exim case and on Debian(ish) Linuxes, /var/log/exim4/mainlog would be the place to investigate. Also having details on the software version involved and perhaps the relevant parts of the SOGO config may be helpful. Best regards Anselm Am 26.11.2019 um 13:37 schrieb Andrew Mogg (and...@logicomm.co.uk<mailto:and...@logicomm.co.uk>): Hi We are having issues with a particular email address which has a ‘ in its email address. Such as Dano’rou...@gmail.com<mailto:rou...@gmail.com> When the email is sent from SOGo, it removes the ‘ from the email address, so the email is actually sent to danorou...@gmail.com<mailto:danorou...@gmail.com> and therefore fails (ie bounces). Interestingly, when I access the server via Roundcube and send, this does not happen, so its SOGo Has anyone had any experience of this? ________________________________ This email has been scanned for email related threats and delivered safely by Exascale. For more information please visit https://www.exascale.co.uk ________________________________ -- users@sogo.nu<mailto:users@sogo.nu> https://inverse.ca/sogo/lists -- users@sogo.nu<mailto:users@sogo.nu> https://inverse.ca/sogo/lists -- users@sogo.nu https://inverse.ca/sogo/lists