I gave it a go, and ended up with an error that was not very descriptive:
Jul 27 10:00:29 sogod [9679]: 2607:fea8:4a0:1e8b:807f:f6f2:baa3:7a12
"POST /SOGo/so/jonat...@prioritycolo.com/Mail/0/folderINBOX/view
HTTP/1.1" 200 31884/48 0.617 - - 15M - 15
Jul 27 10:00:29 sogod [9679]: 2607:fea8:4a0:1e8b:807f:f6f2:baa3:7a12
"POST /SOGo/so/jonat...@prioritycolo.com/Mail/unseenCount HTTP/1.1" 200
21/31 0.323 - - 0 - 14)
Jul 27 10:00:32 sogod [9680]: [ERROR]
<0x0x561a54ed0d50[SOGoSieveManager]> Sieve connection failed on
sieve://staff.prioritycolo.com:4190/?tls=YES
vs using the loopback address.
Jul 27 09:58:01 sogod [9294]: 2607:fea8:4a0:1e8b:807f:f6f2:baa3:7a12
"POST /SOGo/so/jonat...@prioritycolo.com/Mail/0/folderINBOX/view
HTTP/1.1" 200 31884/48 0.569 - - 14M - 18
Jul 27 09:58:01 sogod [9294]: 2607:fea8:4a0:1e8b:807f:f6f2:baa3:7a12
"POST /SOGo/so/jonat...@prioritycolo.com/Mail/unseenCount HTTP/1.1" 200
21/31 0.317 - - 0 - 17
2020-07-27 09:58:05.859 sogod[9293:9293] SSL(cert_verify_callback):
Certificate validation failed
2020-07-27 09:58:05.859 sogod[9293:9293] ERROR(-[NGActiveSSLSocket
startTLS]): couldn't setup SSL connection on host 127.0.0.1
(error:00000001:lib(0):func(0):reason(1))...
Jul 27 09:58:05 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]> Could
not start TLS.
Jul 27 09:58:05 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]> WARNING:
got exception try to restore connection: <NGStreamWriteErrorException:
0x558ce2616220> NAME:NGStreamWriteErrorException REASON:stream error
occured, errno=9 error=Bad file descriptor INFO:{errno = 9; error = "Bad
file descriptor"; stream = "{object = 0x558ce25ef880;}"; }
Jul 27 09:58:05 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]> WARNING:
got exception try to restore connection: <NGStreamWriteErrorException:
0x558ce26523d0> NAME:NGStreamWriteErrorException REASON:stream error
occured, errno=9 error=Bad file descriptor INFO:{errno = 9; error = "Bad
file descriptor"; stream = "{object = 0x558ce25ef880;}"; }
Jul 27 09:58:05 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]> WARNING:
got exception try to restore connection: <NGStreamWriteErrorException:
0x558ce26fb950> NAME:NGStreamWriteErrorException REASON:stream error
occured, errno=9 error=Bad file descriptor INFO:{errno = 9; error = "Bad
file descriptor"; stream = "{object = 0x558ce25ef880;}"; }
Jul 27 09:58:05 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]>
reconnect to <0x0x558ce25ef7c0[NGInternetSocketAddress]: host=127.0.0.1
port=4190>, sleeping 4 seconds ...
Jul 27 09:58:06 sogod [9294]: 2607:fea8:4a0:1e8b:807f:f6f2:baa3:7a12
"POST /SOGo/so/jonat...@prioritycolo.com/Mail/0/folderINBOX/expunge
HTTP/1.1" 200 59/0 0.307 - - 0 - 18
Jul 27 09:58:09 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]>
reconnect ...
Jul 27 09:58:09 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]> WARNING:
got exception try to restore connection: <NGStreamWriteErrorException:
0x558ce2616220> NAME:NGStreamWriteErrorException REASON:stream error
occured, errno=9 error=Bad file descriptor INFO:{errno = 9; error = "Bad
file descriptor"; stream = "{object = 0x558ce25ef880;}"; }
Jul 27 09:58:09 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]>
reconnect to <0x0x558ce25ef7c0[NGInternetSocketAddress]: host=127.0.0.1
port=4190>, sleeping 6 seconds ...
Jul 27 09:58:15 sogod [9293]: <0x0x558ce25ed530[NGSieveClient]>
reconnect ...
Jul 27 09:58:15 sogod [9293]: [ERROR]
<0x0x558ce25e9760[SOGoSieveManager]> Sieve connection failed on
sieve://127.0.0.1:4190/?tls=YES
No errors in the apache error log, access log only shows the POST request.
It was all setup and configured by another person, but AFIAK, it was
functional with the confs as they are. The only item I know recently
occurred was the renewal of the SSL cert. I'm not even sure where to
start to start trying to narrow down what it could be. Rest of the SOGo
UI is fine, it loads up the mailbox etc (tho looking at the log the POST
for the unseen count also fails). I did verify I able to connect on port
4190:
telnet 127.0.0.1 4190
Trying 127.0.0.1...
Connected to 127.0.0.1.
Escape character is '^]'.
"IMPLEMENTATION" "Dovecot Pigeonhole"
"SIEVE" "fileinto reject envelope encoded-character vacation subaddress
comparator-i;ascii-numeric relational regex imap4flags copy include
variables body enotify environment mailbox date index ihave duplicate
mime foreverypart extracttext"
"NOTIFY" "mailto"
"SASL" "PLAIN LOGIN"
"STARTTLS"
"VERSION" "1.0"
OK "Dovecot ready."
STARTTLS
OK "Begin TLS negotiation now."
But aren't able to on with the hostname:
telnet staff.prioritycolo.com 4190
Trying 2607:f698:100:1::5...
telnet: connect to address 2607:f698:100:1::5: Connection refused
Trying 204.11.48.5...
telnet: connect to address 204.11.48.5: Connection refused
Next step I suppose will be to look at the firewall rules to open that
port from localhost then try again with
sieve://staff.prioritycolo.com:4190/?tls=YES
Thanks again,
Jonathan Davis - Priority Colo Inc.
On 2020-07-27 8:22 a.m., Francis Lachapelle (flachape...@inverse.ca) wrote:
Hi Jonathan
On Jul 26, 2020, at 12:33 PM, Jonathan Davis (jonat...@prioritycolo.com)
<users@sogo.nu> wrote:
We are running into a 503 error when a user clicks the save in their profiles
settings, logs below.
We're using SOGo with Sieve & Dovecot
SOGoSieveServer = "sieve://127.0.0.1:4190/?tls=YES";
SOGoIMAPServer = "imap://127.0.0.1:143/";
We recently updated our SSL certificate with a wildcard for our domain, and I
am wondering if there is something I might have missed.
You must use your FQDN in your configuration when you enable TLS/SSL.
LOGS:
2020-07-24 15:14:43.619 sogod[15411:15411] SSL(cert_verify_callback):
Certificate validation failed
2020-07-24 15:14:43.619 sogod[15411:15411] ERROR(-[NGActiveSSLSocket
startTLS]): couldn't setup SSL connection on host 127.0.0.1
(error:00000001:lib(0):func(0):reason(1))...
Jul 24 15:14:43 sogod [15411]: <0x0x563de89260a0[NGSieveClient]> Could not
start TLS.
Jul 24 15:14:43 sogod [15411]: <0x0x563de89260a0[NGSieveClient]> WARNING: got exception try to restore
connection: <NGStreamWriteErrorException: 0x563de8a332b0> NAME:NGStreamWriteErrorException REASON:stream
error occured, errno=9 error=Bad file descriptor INFO:{errno = 9; error = "Bad file descriptor";
stream = "{object = 0x563de89283f0;}"; }
Jul 24 15:14:43 sogod [15411]: <0x0x563de89260a0[NGSieveClient]> WARNING: got exception try to restore
connection: <NGStreamWriteErrorException: 0x563de898d490> NAME:NGStreamWriteErrorException REASON:stream
error occured, errno=9 error=Bad file descriptor INFO:{errno = 9; error = "Bad file descriptor";
stream = "{object = 0x563de89283f0;}"; }
Jul 24 15:14:43 sogod [15411]: <0x0x563de89260a0[NGSieveClient]> WARNING: got exception try to restore
connection: <NGStreamWriteErrorException: 0x563de8a33f90> NAME:NGStreamWriteErrorException REASON:stream
error occured, errno=9 error=Bad file descriptor INFO:{errno = 9; error = "Bad file descriptor";
stream = "{object = 0x563de89283f0;}"; }
Jul 24 15:14:43 sogod [15411]: <0x0x563de89260a0[NGSieveClient]> reconnect to
<0x0x563de8928330[NGInternetSocketAddress]: host=127.0.0.1 port=4190>, sleeping 4
seconds ...
Jul 24 15:14:43 sogod [15408]: 2607:fea8:4a0:1e8b:59b8:c4b2:cff7:d32e "POST
/SOGo/so/jonat...@prioritycolo.com/Mail/0/folderINBOX/expunge HTTP/1.1" 200 59/0
0.303 - - 0 - 24
Jul 24 15:14:47 sogod [15411]: <0x0x563de89260a0[NGSieveClient]> reconnect ...
Jul 24 15:14:47 sogod [15411]: <0x0x563de89260a0[NGSieveClient]> WARNING: got exception try to restore
connection: <NGStreamWriteErrorException: 0x563de8a35380> NAME:NGStreamWriteErrorException REASON:stream
error occured, errno=9 error=Bad file descriptor INFO:{errno = 9; error = "Bad file descriptor";
stream = "{object = 0x563de89283f0;}"; }
Jul 24 15:14:47 sogod [15411]: <0x0x563de89260a0[NGSieveClient]> reconnect to
<0x0x563de8928330[NGInternetSocketAddress]: host=127.0.0.1 port=4190>, sleeping 6
seconds ...
Jul 24 15:14:48 sogod [15416]: <0x0x563de8b49330[NGSieveClient]> reconnect ...
Jul 24 15:14:48 sogod [15416]: [ERROR] <0x0x563de8b47ca0[SOGoSieveManager]>
Sieve connection failed on sieve://127.0.0.1:4190/?tls=YES
Thank you,
Jonathan
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