Hello,

I have a problem where MS Outlook 2021 (as well as 365) on EAS downloads
messages ONLY from the past month. I couldn't figure out a way to download all
messages. At the same time Contacts, Calendar, Tasks synchronize fine. My
setup is:

SOGo 3.2.7 - working fine. On Outlook 2016 all messages download fine.
MS Outlook 2021 (also tested with 365)
Windows 11 (tried also on Windows 10, but same result)
Account setup in Outlook as Exchange ActiveSync
Login passes, mailbox structure is visible immediately.

WORKING: When slider in Outlook 2021 Account Settings is set Mail To Keep
Offline = 1 Month everything works. Messages (one month old) are downloaded,
as well as Contacts, Calendar, etc.
NOT WORKING: When slider in Outlook 2021 Account Settings is set Mail To Keep
Offline = All nothing happens. In Outlook the status bar displays "Connected;
Waiting for server response.." but nothing happens. Nothing is downloaded - no
messages, no contacts, nothing. When left for several hours finally shows
"Disconnected".

If the slider is first set to "1 Months" and everything is synchronized and
then the slider is changed to "All" everything keeps working, but however
mails, older than a month never appear.

The same email is working perfectly fine on MS Outlook 2016 on EAS, so the
problem seems to be in MS Outlook 2021/365. Even the Windows 11 built-in Mail
app downloads everything...

I'll be grateful if anyone has suggestions how to make this work and get all
my emails in Outlook.

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