Le 14/02/2023 à 09:01, Odhiambo Washington (odhia...@gmail.com) a écrit :


On Tue, Feb 14, 2023 at 9:50 AM HYVERNAT Philippe <users@sogo.nu> wrote:

    In complement, we have many error like this :

    I follow recommendations from the list to solve this issue but
    never works.


     sogod [89977]: <0x0x804808158[SOGoCache]> an error occurred when
    caching value for key '/Users/u...@mydomein.com/Calendar/personal
    <http://u...@mydomein.com/Calendar/personal>': "SERVER HAS FAILED
    AND IS DISABLED UNTIL TIMED RETRY"


For starters, may I please request you to try and adhere to the following guideline when communicating on mailing lists:
1. https://support.google.com/a/users/answer/9283192#better-conversations
I am mostly interested in replying inline and NOT top-posting. Thank you very much.

Now, looking at your captured error, it would appear that you have a problem with caching and that problem lies with memcached, because that is where caching is done. On FreeBSD which I believe you are familiar with, you can do one of two things: 1. Log all queries to memcached. You do this by adding -vvv (the number of v's depend on the verbosity you want) to memcached_flags in rc.conf and restarting memcached.
    I'd also try and give Memcached a little more RAM to use with -m 128

In /etc/rc.conf :

memcached_enable="YES"
memcached_flags="-vvv -m 128"


2. Capture these queries in it's own file by adding a specific logging config to /etc/syslog.conf:

!memcached
*.* /var/log/memcached.log #please touch this file!
Then restart syslogd with: kill -HUP `cat /var/run/syslog.pid`

From there, for every entry about caching in sogo.log, check for a corresponding entry in memcached.log.
Hopefully, you will nail the problem by deducing a solution.

Here's the entry memcached :

Kicking LRU crawler off for LRU 244
Kicking LRU crawler off for LRU 245
Kicking LRU crawler off for LRU 246
Kicking LRU crawler off for LRU 247
Kicking LRU crawler off for LRU 248
Kicking LRU crawler off for LRU 249
Kicking LRU crawler off for LRU 250
Kicking LRU crawler off for LRU 251
Kicking LRU crawler off for LRU 252
Kicking LRU crawler off for LRU 253
Kicking LRU crawler off for LRU 254
Kicking LRU crawler off for LRU 255
Nothing left to crawl for 1
Nothing left to crawl for 2
Nothing left to crawl for 3
Nothing left to crawl for 4
Nothing left to crawl for 5

.... to 255

With the sogocache error

 <0x0x804ae81a8[SOGoCache]> an error occurred when caching value for key '/Users/u...@mydomain.com/Calendar/personal': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY"




Sorry for the lecture. I just did not want to make assumptions that you know what I wanted you to do :)

--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
"Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-)

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