It doesn't change. Now the big question is: what is it that sogo is loading? Because there's no other sogo.conf anywhere in the whole system, except of the expected files like /etc/default/sogo.

Richard Rosner

Studierendenschaft der RWTH Aachen University
Fachschaft Materialwissenschaft und Werkstofftechnik
Intzestraße 1
52072 Aachen
Tel.: +49 241 80-95781
rros...@fsmuw.rwth-aachen.de
www.fsmuw.rwth-aachen.de <https://www.fsmuw.rwth-aachen.de>
Am 21.07.2023 um 15:22 schrieb qhivert (qhiv...@alinto.eu):

Well, I’m out of idea ☹
Maybe test to change the username of SOGoProfileURL and look at the log to see if the name has changed as well, just to be sure the correct sogo.conf file is used. You could also send to my address only qhiv...@alinto.eu your sogo.conf file (censor your password) so I can see if anything shocks me.

*From:*users-requ...@sogo.nu <users-requ...@sogo.nu> *On Behalf Of *Richard Rosner
*Sent:* vendredi 21 juillet 2023 13:27
*To:* qhivert (qhiv...@alinto.eu) <users@sogo.nu>
*Subject:* Re: [SOGo] SOGo no longer talking to mysql

Hi Quentin,

thanks for this, but username is just sogo, password only consists of latin alphabet letters (no special letters like ê, ę or others), numbers and simple special characters like - or _, nothing that's not ASCII. Is there anything else that can/must be done? E.g. in mysql you have to denote usernames, passwords or host names in quotes. It's nothing sogo seems to need as it did work previously, but is there something similar I could try?

Richard

Am 21.07.2023 um 12:21 schrieb qhivert (qhiv...@alinto.eu):

    Hello again Richard,

    Just in case, in your sogo.conf the username and password must be
    “url” encoded if you have any special characters ->
    https://www.w3schools.com/tags/ref_urlencode.ASP

    *From:*users-requ...@sogo.nu <users-requ...@sogo.nu>
    <mailto:users-requ...@sogo.nu> *On Behalf Of *Richard Rosner
    *Sent:* vendredi 21 juillet 2023 09:44
    *To:* Kenren Taisho (toushin.tai...@gmail.com) <users@sogo.nu>
    <mailto:users@sogo.nu>
    *Subject:* Re: [SOGo] SOGo no longer talking to mysql

     Hi Kenren,

    skip-name-resolve is alraedy commented out.

    Richard

    Am 21.07.2023 um 02:13 schrieb Kenren Taisho
    (toushin.tai...@gmail.com):

        Hi Richard,

            ERROR: could not open MySQL4 connection to database
            'sogo': Access denied for user 'sogo'@'localhost' (using
            password: YES)

        Could you check if skip-name-resolve is enabled in your MySQL
        config? And if is, remove it, restart MySQL, and see if SOGo
        is communicating again with MySQL.

        Kind regards

        On Fri, Jul 21, 2023 at 12:03 AM Richard Rosner
        <users@sogo.nu> wrote:

            Hi Quentin,

            I didn't only not change the password, I even made double
            sure the user still had all permissions for the database
            in question. And like I said, I did try username and
            password manually, which did work.

            I enabled MySQL4DebugEnabled, but outout doesn't seem to
            have changed:

                Jul 20 17:41:15 sogod [79585]:
                <0x0x7f8a1a4b7340[WOWatchDogChild]> watchdog request
                timeout set to 10 minutes
                Jul 20 17:41:15 sogod [79585]:
                <0x0x55ce03e91c70[WOWatchDog]> preparing 3 children
                Jul 20 17:41:15 sogod [79585]:
                <0x0x55ce03e91c70[WOWatchDog]> child spawned with pid
                79586
                Jul 20 17:41:15 sogod [79585]:
                <0x0x55ce03e91c70[WOWatchDog]> child spawned with pid
                79587
                Jul 20 17:41:15 sogod [79585]:
                <0x0x55ce03e91c70[WOWatchDog]> child spawned with pid
                79588
                2023-07-20 17:41:16.020 sogod[79588:79588] ERROR:
                could not open MySQL4 connection to database 'sogo':
                Access denied for user 'sogo'@'localhost' (using
                password: YES)
                Jul 20 17:41:16 sogod [79588]: [ERROR]
                <0x0x55ce03f47520[GCSChannelManager]> could not open
                channel <MySQL4Channel[0x0x55ce03f707c0]
                connection=0x(null)> for
                mysql://localhost/sogo/sogo_user_profile
                Jul 20 17:41:16 sogod [79588]: [WARN]
                <0x0x55ce03f47520[GCSChannelManager]> will prevent
                opening of this channel 5 seconds after 2023-07-20
                17:41:15 +0200
                2023-07-20 17:41:16.026 sogod[79587:79587] ERROR:
                could not open MySQL4 connection to database 'sogo':
                Access denied for user 'sogo'@'localhost' (using
                password: YES)
                Jul 20 17:41:16 sogod [79587]: [ERROR]
                <0x0x55ce03e5a8c0[GCSChannelManager]> could not open
                channel <MySQL4Channel[0x0x55ce03f707c0]
                connection=0x(null)> for
                mysql://localhost/sogo/sogo_user_profile
                Jul 20 17:41:16 sogod [79587]: [WARN]
                <0x0x55ce03e5a8c0[GCSChannelManager]> will prevent
                opening of this channel 5 seconds after 2023-07-20
                17:41:15 +0200
                2023-07-20 17:41:16.034 sogod[79586:79586] ERROR:
                could not open MySQL4 connection to database 'sogo':
                Access denied for user 'sogo'@'localhost' (using
                password: YES)
                Jul 20 17:41:16 sogod [79586]: [ERROR]
                <0x0x55ce03e56270[GCSChannelManager]> could not open
                channel <MySQL4Channel[0x0x55ce03f707c0]
                connection=0x(null)> for
                mysql://localhost/sogo/sogo_user_profile
                Jul 20 17:41:16 sogod [79586]: [WARN]
                <0x0x55ce03e56270[GCSChannelManager]> will prevent
                opening of this channel 5 seconds after 2023-07-20
                17:41:15 +0200
                Jul 20 17:41:16 sogod [79588]:
                <0x0x55ce04083130[WOHttpAdaptor]> notified the
                watchdog that we are ready
                Jul 20 17:41:16 sogod [79587]:
                <0x0x55ce040840a0[WOHttpAdaptor]> notified the
                watchdog that we are ready
                Jul 20 17:41:16 sogod [79586]:
                <0x0x55ce04087de0[WOHttpAdaptor]> notified the
                watchdog that we are ready

            Richard

            Am 20.07.2023 um 17:08 schrieb qhivert (qhiv...@alinto.eu):

                Hello Richard,
                Strange indeed. I assume you didn’t change the
                sogo.conf nor the password between?
                Is this the log with the param *MySQL4DebugEnabled =
                YES* in your sogo.conf? If not could you add it and
                show us the logs?

                Regards,
                Quentin

                *From:*users-requ...@sogo.nu <users-requ...@sogo.nu>
                <mailto:users-requ...@sogo.nu> *On Behalf Of *Richard
                Rosner
                *Sent:* jeudi 20 juillet 2023 16:23
                *To:* users@sogo.nu
                *Subject:* [SOGo] SOGo no longer talking to mysql

                Hi,

                I had to reinstall SOGo because for some strange
                reason it just refused to accept any changes to the
                config. Now for some reason it can't connect to mysql
                anymore. In the sogo.conf I have e.g. >>
                SOGoProfileURL =
                "mysql://sogo:/password/@127.0.0.1:3306/sogo/sogo_user_profile
                <http://127.0.0.1:3306/sogo/sogo_user_profile>"; <<
                and I have verified that mariadb is actually listening
                to 127.0.0.1:3306 <http://127.0.0.1:3306>. But when I
                restart SOGo to activate the config, I get

                    Jul 20 15:53:10 sogod [73521]:
                    <0x0x7fb00f4b7340[WOWatchDogChild]> watchdog
                    request timeout set to 10 minutes
                    Jul 20 15:53:10 sogod [73521]:
                    <0x0x55bdab397b90[WOWatchDog]> preparing 3 children
                    Jul 20 15:53:10 sogod [73521]:
                    <0x0x55bdab397b90[WOWatchDog]> child spawned with
                    pid 73522
                    Jul 20 15:53:10 sogod [73521]:
                    <0x0x55bdab397b90[WOWatchDog]> child spawned with
                    pid 73523
                    Jul 20 15:53:10 sogod [73521]:
                    <0x0x55bdab397b90[WOWatchDog]> child spawned with
                    pid 73524
                    2023-07-20 15:53:10.948 sogod[73523:73523] ERROR:
                    could not open MySQL4 connection to database
                    'sogo': Access denied for user 'sogo'@'localhost'
                    (using password: YES)
                    Jul 20 15:53:10 sogod [73523]: [ERROR]
                    <0x0x55bdab3912c0[GCSChannelManager]> could not
                    open channel <MySQL4Channel[0x0x55bdab4766e0]
                    connection=0x(null)> for
                    mysql://localhost/sogo/sogo_user_profile
                    Jul 20 15:53:10 sogod [73523]: [WARN]
                    <0x0x55bdab3912c0[GCSChannelManager]> will prevent
                    opening of this channel 5 seconds after 2023-07-20
                    15:53:10 +0200
                    2023-07-20 15:53:10.948 sogod[73524:73524] ERROR:
                    could not open MySQL4 connection to database
                    'sogo': Access denied for user 'sogo'@'localhost'
                    (using password: YES)
                    2023-07-20 15:53:10.948 sogod[73522:73522] ERROR:
                    could not open MySQL4 connection to database
                    'sogo': Access denied for user 'sogo'@'localhost'
                    (using password: YES)
                    Jul 20 15:53:10 sogod [73522]: [ERROR]
                    <0x0x55bdab390df0[GCSChannelManager]> could not
                    open channel <MySQL4Channel[0x0x55bdab4766e0]
                    connection=0x(null)> for
                    mysql://localhost/sogo/sogo_user_profile
                    Jul 20 15:53:10 sogod [73524]: [ERROR]
                    <0x0x55bdab373020[GCSChannelManager]> could not
                    open channel <MySQL4Channel[0x0x55bdab4766e0]
                    connection=0x(null)> for
                    mysql://localhost/sogo/sogo_user_profile
                    Jul 20 15:53:10 sogod [73522]: [WARN]
                    <0x0x55bdab390df0[GCSChannelManager]> will prevent
                    opening of this channel 5 seconds after 2023-07-20
                    15:53:10 +0200
                    Jul 20 15:53:10 sogod [73524]: [WARN]
                    <0x0x55bdab373020[GCSChannelManager]> will prevent
                    opening of this channel 5 seconds after 2023-07-20
                    15:53:10 +0200
                    Jul 20 15:53:11 sogod [73522]:
                    <0x0x55bdab1b0510[WOHttpAdaptor]> notified the
                    watchdog that we are ready
                    Jul 20 15:53:11 sogod [73523]:
                    <0x0x55bdab589fc0[WOHttpAdaptor]> notified the
                    watchdog that we are ready
                    Jul 20 15:53:11 sogod [73524]:
                    <0x0x55bdab589050[WOHttpAdaptor]> notified the
                    watchdog that we are ready

                So of course I tried logging in manually to mysql, but
                this succedes without any complaints. Now what's the
                problem with it? I'm using mariadb-server 10.11.3.

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