After turning on active Sync Logging I see an Error that Repeats 2024-01-22 23:04:28.722 sogod[16190:16190] ---------- -[MySQL4Channel primaryCloseChannel]: <MySQL4Channel[0x0x5609aef525d0] connection=0x0x5609af26d2e0> close channel count[2]
2024-01-22 23:04:28.722 sogod[16190:16190] ---------- -[MySQL4Channel primaryCloseChannel]: <MySQL4Channel[0x0x5609aef310d0] connection=0x0x5609af2cc1b0> close channel count[1] 2024-01-22 23:04:28.734 sogod[16189:16189] ---------- -[MySQL4Channel primaryCloseChannel]: <MySQL4Channel[0x0x5609af523ef0] connection=0x0x5609af55f7f0> close channel count[2] 2024-01-22 23:04:28.739 sogod[16188:16188] ---------- -[MySQL4Channel primaryCloseChannel]: <MySQL4Channel[0x0x5609af1aaf80] connection=0x0x5609aef691c0> close channel count[1] Jan 22 23:06:23 sogod [16188]: |SOGo| starting method 'OPTIONS' on uri '/SOGo/Microsoft-Server-ActiveSync' 2024-01-22 23:06:23.005 sogod[16188:16188] MySQL4 connection established 0x0x5609af69d250 2024-01-22 23:06:23.005 sogod[16188:16188] ---------- -[MySQL4Channel openChannel]: <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> opens channel count[0] 2024-01-22 23:06:23.006 sogod[16188:16188] MySQL4 channel 0x0x5609af7ff600 opened (connection=0x0x5609af69d250,grpware) 2024-01-22 23:06:23.009 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> SQL: SELECT * FROM sogo_users_domain WHERE (c_uid = 'em...@domain.net') OR (mail = 'em...@domain.net'); 2024-01-22 23:06:23.011 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> query has results, entering fetch-mode. Jan 22 23:06:23 sogod [16188]: <0x0x5609af0cf610[SOGoCache]> an error occurred when caching value for key 'em...@domain.net+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY" Jan 22 23:06:23 sogod [16188]: |SOGo| request took 0.009757 seconds to execute Jan 22 23:06:23 sogod [16188]: 000.000.000.000 "OPTIONS /SOGo/Microsoft-Server-ActiveSync HTTP/1.0" 200 0/0 0.013 - - 256K - 11 Jan 22 23:06:23 sogod [16188]: |SOGo| starting method 'OPTIONS' on uri '/SOGo/Microsoft-Server-ActiveSync' 2024-01-22 23:06:23.122 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> SQL: SELECT * FROM sogo_users_familyhome WHERE (c_uid = 'em...@domain.net') OR (mail = 'em...@domain.net'); 2024-01-22 23:06:23.123 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> query has results, entering fetch-mode. 2024-01-22 23:06:23.123 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> SQL: SELECT * FROM sogo_users_dmfamilyhome WHERE (c_uid = 'em...@domain.net') OR (mail = 'em...@domain.net'); 2024-01-22 23:06:23.124 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> query has results, entering fetch-mode. Jan 22 23:06:23 sogod [16188]: <0x0x5609af0cf610[SOGoCache]> an error occurred when caching value for key 'em...@domain.net+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY" Jan 22 23:06:23 sogod [16188]: |SOGo| request took 0.004947 seconds to execute Jan 22 23:06:23 sogod [16188]: 000.000.000.000 "OPTIONS /SOGo/Microsoft-Server-ActiveSync HTTP/1.0" 200 0/0 0.007 - - 0 - 11 Jan 22 23:06:23 sogod [16188]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=em...@domain.net&Devi ceId=641E1A9E3AD644BC89A235F3906A60F5&DeviceType=WindowsOutlook15' 2024-01-22 23:06:23.141 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> SQL: SELECT * FROM sogo_users_domaine WHERE (c_uid = 'em...@domain.net') OR (mail = 'em...@domain.net'); 2024-01-22 23:06:23.143 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> query has results, entering fetch-mode. Jan 22 23:06:23 sogod [16188]: <0x0x5609af0cf610[SOGoCache]> an error occurred when caching value for key 'em...@domain.net+attributes': "SERVER HAS FAILED AND IS DISABLED UNTIL TIMED RETRY" 2024-01-22 23:06:23.145 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> SQL: SELECT count(*) FROM sogo_cache_folder_email_A_domain_D_net; 2024-01-22 23:06:23.146 sogod[16188:16188] <MySQL4Channel[0x0x5609af7ff600] connection=0x0x5609af69d250> query has results, entering fetch-mode. Jan 22 23:06:23 sogod [16188]: <0x0x5609aef83ac0[SOGoActiveSyncDispatcher]> EAS - request for device 641E1A9E3AD644BC89A235F3906A60F5: <?xml version="1.0"?> <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" http://www.microsoft.com/> <FolderSync xmlns="FolderHierarchy:"> <SyncKey>0</SyncKey> </FolderSync> I have scrubbed any IP Addresses / Email Addresses from Log Extract Robert Himics <mailto:r...@himicsfamily.com> r...@himicsfamily.com From: "Robert Himics" <r...@himicsfamily.com> Sent: Monday, January 22, 2024 10:39 PM To: users@sogo.nu Subject: RE: ActiveSync Question Question: Trying to Configure ActiveSync to connect Through Microsoft Office 365. I don't see any outright Errors in the Log I Can Connect to the SOGo ActiveSync But I am Not getting any Emails Listed from the inbox. I know there are Email Present can Log into the web UI to see emails. I have tried on Multiple PCs Running Microsoft Office 365. Using the nightly build - sogo-activesync-5.9.1.20231220-1.el9.x86_64.rpm Robert Himics <mailto:r...@himicsfamily.com> r...@himicsfamily.com
