I also do not use the package from Alinto, i have no subscription, i use the official debian packages. Have you been able to authenticate against that? Can you share the log after successfull authentication?

Am 06.01.26 um 14:04 schrieb Washington Odhiambo ([email protected]):
Please remember, I was responding to Quentin's question about  "Debian repo directly -> https://packages.debian.org/trixie/sogo";
This package is not from Alinto, as he stated.
So in my case I suppose he doesn't need the debug info, which I believe he only needed for the SOGo packaged by Alinto.

root@debianPC:/home/wash/public_html# cat /etc/apt/sources.list
deb http://ftp.us.debian.org/debian trixie main

The details you asked for are below:

root@debianPC:/home/wash# uname -a
Linux debianPC.wash.lan 6.12.57+deb13-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.12.57-1 (2025-11-05) x86_64 GNU/Linux

root@debianPC:/home/wash# cat /etc/os-release
PRETTY_NAME="Debian GNU/Linux 13 (trixie)"
NAME="Debian GNU/Linux"
VERSION_ID="13"
VERSION="13 (trixie)"
VERSION_CODENAME=trixie
DEBIAN_VERSION_FULL=13.2
ID=debian
HOME_URL="https://www.debian.org/";
SUPPORT_URL="https://www.debian.org/support";
BUG_REPORT_URL="https://bugs.debian.org/";

root@debianPC:/home/wash# cat /etc/debian_version
13.2

root@debianPC:/home/wash# dpkg -l | grep -i sogo
ii  sogo                                             5.12.1-3                                  amd64        Scalable groupware server ii  sogo-activesync                                  5.12.1-3                                  amd64        Scalable groupware server - ActiveSync module ii  sogo-common                                      5.12.1-3                                  all          Scalable groupware server - common files

root@debianPC:/home/wash# systemctl status sogo
● sogo.service - SOGo is a groupware server
     Loaded: loaded (/usr/lib/systemd/system/sogo.service; enabled; preset: enabled)      Active: active (running) since Tue 2026-01-06 12:44:26 EAT; 2h 58min ago
 Invocation: b45caa89337948bda6b8450b3087dfed
       Docs: https://sogo.nu/files/docs/SOGoInstallationGuide.html
    Process: 1270846 ExecStart=/usr/sbin/sogod -WOWorkersCount ${PREFORK} -WOPidFile /run/sogo/sogo.pid -WOLogFile /var/log/sogo/sogo.log (code=exited, status=0/SUCCESS)
   Main PID: 1270856 (sogod)
      Tasks: 4 (limit: 4460)
     Memory: 53M (peak: 55M)
        CPU: 11.297s
     CGroup: /system.slice/sogo.service
             ├─1270856 /usr/sbin/sogod -WOWorkersCount 3 -WOPidFile /run/sogo/sogo.pid -WOLogFile /var/log/sogo/sogo.log              ├─1270858 /usr/sbin/sogod -WOWorkersCount 3 -WOPidFile /run/sogo/sogo.pid -WOLogFile /var/log/sogo/sogo.log              ├─1270859 /usr/sbin/sogod -WOWorkersCount 3 -WOPidFile /run/sogo/sogo.pid -WOLogFile /var/log/sogo/sogo.log              └─1270860 /usr/sbin/sogod -WOWorkersCount 3 -WOPidFile /run/sogo/sogo.pid -WOLogFile /var/log/sogo/sogo.log

Jan 06 12:44:26 debianPC.wash.lan systemd[1]: Starting sogo.service - SOGo is a groupware server... Jan 06 12:44:26 debianPC.wash.lan systemd[1]: Started sogo.service - SOGo is a groupware server.
root@debianPC:/home/wash#

root@debianPC:/home/wash/public_html# systemctl stop sogo
root@debianPC:/home/wash/public_html# cp /dev/null /var/log/sogo/sogo.log
root@debianPC:/home/wash/public_html# systemctl start sogo
root@debianPC:/home/wash/public_html# less /var/log/sogo/sogo.log
Jan 06 16:01:17 sogod [1358483]: version 5.12.1 -- starting
Jan 06 16:01:17 sogod [1358483]: vmem size check enabled: shutting down app when vmem > 4096 MB. Currently at 94 MB *Jan 06 16:01:17 sogod [1358483]: <0x0x556965133650[SOGoProductLoader]> SOGo products loaded from '/usr/lib/x86_64-linux-gnu/GNUstep/SOGo':* Jan 06 16:01:17 sogod [1358483]: <0x0x556965133650[SOGoProductLoader]> MailPartViewers.SOGo, PreferencesUI.SOGo, CommonUI.SOGo, AdministrationUI.SOGo, MailerUI.SOGo, SchedulerUI.SOGo, ActiveSync.SOGo, Contacts.SOGo, MainUI.SOGo, ContactsUI.SOGo, Mailer.SOGo, Appointments.SOGo Jan 06 16:01:17 sogod [1358483]: All products loaded - current memory usage at 102 MB Jan 06 16:01:17 sogod [1358483]: <0x0x556965156c90[WOWatchDog]> listening on 127.0.0.1:20000 <http://127.0.0.1:20000> Jan 06 16:01:17 sogod [1358483]: <0x0x556965156c90[WOWatchDog]> watchdog process pid: 1358483 Jan 06 16:01:17 sogod [1358483]: <0x0x7fb5de2b20e0[WOWatchDogChild]> watchdog request timeout set to 10 minutes Jan 06 16:01:17 sogod [1358483]: <0x0x556965156c90[WOWatchDog]> preparing 3 children Jan 06 16:01:17 sogod [1358483]: <0x0x556965156c90[WOWatchDog]> child spawned with pid 1358484 Jan 06 16:01:17 sogod [1358483]: <0x0x556965156c90[WOWatchDog]> child spawned with pid 1358485 Jan 06 16:01:17 sogod [1358483]: <0x0x556965156c90[WOWatchDog]> child spawned with pid 1358486 Jan 06 16:01:22 sogod [1358485]: <0x0x5569651934a0[WOHttpAdaptor]> notified the watchdog that we are ready Jan 06 16:01:22 sogod [1358486]: <0x0x5569651934a0[WOHttpAdaptor]> notified the watchdog that we are ready Jan 06 16:01:23 sogod [1358484]: <0x0x5569651934a0[WOHttpAdaptor]> notified the watchdog that we are ready
/var/log/sogo/sogo.log


I am using the same. With MySQL for authentication and PostgreSQL for SOGo stuff storage. I am using Nginx, not Apache. My Nginx.conf: https://paste.ubuntu.com/p/fDrZtX5FQ5/
My sogo.conf: I already shared it -


On Tue, Jan 6, 2026 at 3:36 PM "Oli Z." <[email protected]> wrote:

    Could you add those debug flags, run it and then send them to
    Quentin?
    IMO this should not be possible that it runs for you when its a
    problem
    in the ObjectiveC-Library. Can you tell me what you exactly did?
    How did
    you install SOGo?

    Please provide:
    uname -a
    dpkg -l | grep -i sogo
    your apache2 config
    your sogo config

    Thanks!

    Am 06.01.26 um 10:56 schrieb Washington Odhiambo ([email protected]):
    > I tested it on a Debian Trixie VM and it's working fine - so far.
    >
    >
    >
    > On Mon, Jan 5, 2026 at 6:32 PM qhivert <[email protected]> wrote:
    >
    >     Hello,
    >
    >     After some exchange with Oli and new logs files, it seems
    there is
    >     a problem
    >     with a method defined by the gnustep objective-c library. I know
    >     there has
    >     been some changes with Gnustep/objective-c in Debian 13.
    >
    >     Alinto doesn't provide a Sogo package for Debian 13 yet but
    there
    >     is one in
    >     Debian repo directly -> https://packages.debian.org/trixie/sogo
    >
    >     Has anyone use it successfully ?
    >
    >     Cheers,
    >     --
    >     Quentin Hivert || Alinto || R&D Lead Developer
    >     19 Quai Perrache 69002 Lyon
    > www.alinto.com <http://www.alinto.com> <http://www.alinto.com>
    >
    >     -----Original Message-----
    >     From: [email protected] <[email protected]> On Behalf Of
    >     qhivert
    >     Sent: lundi 5 janvier 2026 14:41
    >     To: [email protected]
    >     Subject: RE: [SOGo] Debian 13 / SOGo / 500 error
    >
    >     Well, no errors in your log, I've tested your sogo.conf and it
    >     works well...
    >
    >     Either there is something very obvious that I don't see, or you
    >     found a very
    >     peculiar bug.
    >
    >     Put that in your sogo.conf and reproduce the problem.
    >
    >       SoObjectRequestHandlerDebugEnabled = YES;
    >       SoSelectorInvocationDebugEnabled = YES;
    >       SoDebugRequestClassification = YES;
    >       SoDebugObjectTraversal = YES;
    >       SOGoDebugRequests = YES;
    >       ImapDebugEnabled = YES;
    >       ImapLogEnabled = YES;
    >       MySQL4DebugEnabled = YES;
    >       SOGoUIxDebugEnabled = YES;
    >       SoObjectMethodDispatcherDebugEnabled = YES;
    >       SoPageInvocationDebugEnabled = YES;
    >       SoRendererDebugEnabled = YES;
    >       WOLogComponents = YES;
    >       WODebugComponentLookup = YES;
    >       WODebugResourceLookup = YES;
    >       SoProductResourceManagerDebugEnabled = YES;
    >       WOResourceURLAssociationDebugEnabled = YES;
    >       WEResourceManagerDebugEnabled = YES;
    >       NGLogDefaultLogLevel = "ALL";
    >
    >     Then send me the log directly (not here) in an attachment
    file please.
    >
    >     Regards,
    >     --
    >     Quentin Hivert || Alinto || R&D Lead Developer
    >     19 Quai Perrache 69002 Lyon
    > www.alinto.com <http://www.alinto.com> <http://www.alinto.com>
    >
    >     -----Original Message-----
    >     From: [email protected] <[email protected]> On Behalf Of
    >     "Oli Z."
    >     Sent: lundi 5 janvier 2026 12:37
    >     To: [email protected]
    >     Subject: Re: [SOGo] Debian 13 / SOGo / 500 error
    >
    >     update: it added now that table (empty) after setting
    >     SOGoEnableEMailAlarms
    >     to YES, but still the same error.
    >
    >     Am 05.01.26 um 12:17 schrieb "Oli Z." ([email protected]):
    >     > Thanks, that sounds reasonable, but the documentation says
    this is
    >     > only required if SOGoEnableEMailAlarms is set. I did not
    set this
    >     > flag. I added now:
    >     > OCSEMailAlarmsFolderURL =
    >     > "mysql://xx:xxx@localhost/sogo/sogo_alarms_folder"; - and:
    >     > OCSAdminURL = "mysql://xx:xxx@localhost/sogo/sogo_admin";
    >     >
    >     > Because i also found an error because of missing OCSAdminURL.
    >     > Unfortunately, the error still exists. It added now the
    sogo_admin
    >     > table but not the sogo_alarms_folder
    >     >
    >     > Am 05.01.26 um 10:35 schrieb qhivert ([email protected]):
    >     >> Hello,
    >     >> I think the table for alarm is missing in this case:
    >     >> OCSEMailAlarmsFolderURL
    >     >>
    >
    >
    >
    > --
    > Best regards,
    > Odhiambo WASHINGTON,
    > Nairobi,KE
    > +254 7 3200 0004/+254 7 2274 3223
    >  In an Internet failure case, the #1 suspect is a constant: DNS.
    > "Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-)
    > [How to ask smart questions:
    > http://www.catb.org/~esr/faqs/smart-questions.html]



--
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
 In an Internet failure case, the #1 suspect is a constant: DNS.
"Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-)
[How to ask smart questions: http://www.catb.org/~esr/faqs/smart-questions.html]

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