I'm trying to run SOGo as MS Exchange 2019 web frontend (step to adopt
users) .
Found that i can not see some of folders, like inbox, when there are
thousands of emails (59k+).
I enabled debug logging, but this did not help. Any way to workaround
this without touching folder contents?
Log:
Apr 09 15:48:15 sogod [47]: |SOGo| starting method 'POST' on uri
'/SOGo/so/ADFilimonov/Mail/0/folderINBOX/changes'
Apr 09 15:48:15 sogod [45]: |SOGo| starting method 'POST' on uri
'/SOGo/so/ADFilimonov/Mail/0/folderINBOX/view'
S[0x5581eaa57130]: * OK RU 01 IMAP4 service is ready.
C[0x5581eae12ee0]: 1 authenticate plain
S[0x5581eaa7cf20]: * OK RU 01 IMAP4 service is ready.
C[0x5581ea630fd0]: 1 authenticate plain
S[0x5581eaa57130]: +
S[0x5581eaa7cf20]: +
C[0x5581eae12ee0]: .............
C[0x5581ea630fd0]: .............
S[0x5581eaa57130]: 1 OK AUTHENTICATE completed.
C[0x5581eae12ee0]: 2 capability
S[0x5581eaa57130]: * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN SASL-IR
UIDPLUS MOVE ID UNSELECT CLIENTNETWORKPRESENCELOCATION CHILDREN IDLE
NAMESPACE LITERAL+
S[0x5581eaa57130]: 2 OK CAPABILITY completed.
C[0x5581eae12ee0]: 3 ID ("x-originating-ip" "10.64.203.95")
S[0x5581eaa57130]: * ID ("name" "Microsoft.Exchange.Imap4.Imap4Server"
"version" "15.2")
S[0x5581eaa57130]: 3 OK ID completed
C[0x5581eae12ee0]: 4 namespace
S[0x5581eaa57130]: * NAMESPACE (("" "/")) NIL NIL
S[0x5581eaa57130]: 4 OK NAMESPACE completed.
C[0x5581eae12ee0]: 5 LIST "" ""
S[0x5581eaa57130]: * LIST (\Noselect \HasChildren) "/" ""
S[0x5581eaa57130]: 5 OK LIST completed.
C[0x5581eae12ee0]: 6 ENABLE QRESYNC
S[0x5581eaa57130]: 6 BAD Command Error. 12
2026-04-09 15:48:15.928 sogod[47:47] IMAP folder made: INBOX from INBOX
with separator: /
C[0x5581eae12ee0]: 7 select "INBOX"
S[0x5581eaa7cf20]: 1 OK AUTHENTICATE completed.
C[0x5581ea630fd0]: 2 capability
S[0x5581eaa7cf20]: * CAPABILITY IMAP4 IMAP4rev1 AUTH=PLAIN SASL-IR
UIDPLUS MOVE ID UNSELECT CLIENTNETWORKPRESENCELOCATION CHILDREN IDLE
NAMESPACE LITERAL+
S[0x5581eaa7cf20]: 2 OK CAPABILITY completed.
C[0x5581ea630fd0]: 3 ID ("x-originating-ip" "10.64.203.95")
S[0x5581eaa7cf20]: * ID ("name" "Microsoft.Exchange.Imap4.Imap4Server"
"version" "15.2")
S[0x5581eaa7cf20]: 3 OK ID completed
C[0x5581ea630fd0]: 4 namespace
S[0x5581eaa7cf20]: * NAMESPACE (("" "/")) NIL NIL
S[0x5581eaa7cf20]: 4 OK NAMESPACE completed.
C[0x5581ea630fd0]: 5 LIST "" ""
S[0x5581eaa7cf20]: * LIST (\Noselect \HasChildren) "/" ""
S[0x5581eaa7cf20]: 5 OK LIST completed.
2026-04-09 15:48:15.938 sogod[45:45] PG0x0x5581ea8c8c40 SQL: BEGIN
TRANSACTION
2026-04-09 15:48:15.939 sogod[45:45] PG0x0x5581ea8c8c40 SQL: UPDATE
sogo_user_profile SET c_settings =
'{"Calendar":{},"Mail":{"ExpandedFolders":["/0", "/0/folderINBOX",
"/0/folderINBOX/folderMSTD", "/0/folderINBOX/folderServices",
"/0/folderINBOX/folderServices/folderIDM",
"/0/folderINBOX/folderServices/folder_AM_JqD_P_Dw-_SP_NetXMS"]}}' WHERE
c_uid = 'ADFilimonov'
2026-04-09 15:48:15.940 sogod[45:45] PG0x0x5581ea8c8c40 SQL: COMMIT
TRANSACTION
2026-04-09 15:48:15.942 sogod[45:45] IMAP folder made: INBOX from INBOX
with separator: /
C[0x5581ea630fd0]: 6 select "INBOX"
S[0x5581eaa7cf20]: * 59787 EXISTS
S[0x5581eaa7cf20]: * 0 RECENT
S[0x5581eaa7cf20]: * FLAGS (\Seen \Answered \Flagged \Deleted \Draft
$MDNSent)
S[0x5581eaa7cf20]: * OK [PERMANENTFLAGS (\Seen \Answered \Flagged
\Deleted \Draft $MDNSent)] Permanent flags
S[0x5581eaa7cf20]: * OK [UNSEEN 50237] Is the first unseen message
S[0x5581eaa7cf20]: * OK [UIDVALIDITY 14] UIDVALIDITY value
S[0x5581eaa7cf20]: * OK [UIDNEXT 502434] The next unique identifier value
S[0x5581eaa7cf20]: 6 OK [READ-WRITE] SELECT completed.
C[0x5581ea630fd0]: 7 UID SEARCH NOT DELETED
S[0x5581eaa57130]: * 59787 EXISTS
S[0x5581eaa57130]: * 0 RECENT
S[0x5581eaa57130]: * FLAGS (\Seen \Answered \Flagged \Deleted \Draft
$MDNSent)
S[0x5581eaa57130]: * OK [PERMANENTFLAGS (\Seen \Answered \Flagged
\Deleted \Draft $MDNSent)] Permanent flags
S[0x5581eaa57130]: * OK [UNSEEN 50237] Is the first unseen message
S[0x5581eaa57130]: * OK [UIDVALIDITY 14] UIDVALIDITY value
S[0x5581eaa57130]: * OK [UIDNEXT 502434] The next unique identifier value
S[0x5581eaa57130]: 7 OK [READ-WRITE] SELECT completed.
Apr 09 15:48:16 sogod [47]: |SOGo| request took 1.034853 seconds to execute
Apr 09 15:48:16 sogod [47]: 10.64.203.95 "POST
/SOGo/so/ADFilimonov/Mail/0/folderINBOX/changes HTTP/1.1" 200 18/143
1.036 - - 0 - 13
C[0x5581eae12ee0]: 8 logout
S[0x5581eaa57130]: * BYE Microsoft Exchange Server IMAP4 server signing off.
S[0x5581eaa7cf20]: * SEARCH 30 31 32 (... 59787 total ...) 502429 502430
S[0x5581eaa7cf20]: 7 OK SEARCH completed.
C[0x5581ea630fd0]: 8 uid fetch 30,31,32,(... 59787 total
...),502429,502430 (ENVELOPE RFC822.SIZE)
S[0x5581eaa7cf20]: 8 BAD Command Error. 10
2026-04-09 15:48:17.224 sogod[45:45] INFO(-[NGActiveSocket isAlive])
poll(): fd=9 revents=0x0019)
Apr 09 15:48:17 sogod [45]: [WARN]
<0x5581eaa42050[SOGoMailFolder]:folderINBOX> IMAP connection is broken,
trying to reconnect...
S[0x5581eaa7d150]: * OK RU 01 IMAP4 service is ready.
C[0x5581ea630fd0]: 1 authenticate plain
S[0x5581eaa7d150]: +
C[0x5581ea630fd0]: .............
S[0x5581eaa7d150]: 1 OK AUTHENTICATE completed.
C[0x5581ea630fd0]: 2 LIST "" ""
S[0x5581eaa7d150]: * LIST (\Noselect \HasChildren) "/" ""
S[0x5581eaa7d150]: 2 OK LIST completed.
2026-04-09 15:48:17.455 sogod[45:45] IMAP folder made: INBOX from INBOX
with separator: /
C[0x5581ea630fd0]: 3 select "INBOX"
S[0x5581eaa7d150]: * 59787 EXISTS
S[0x5581eaa7d150]: * 0 RECENT
S[0x5581eaa7d150]: * FLAGS (\Seen \Answered \Flagged \Deleted \Draft
$MDNSent)
S[0x5581eaa7d150]: * OK [PERMANENTFLAGS (\Seen \Answered \Flagged
\Deleted \Draft $MDNSent)] Permanent flags
S[0x5581eaa7d150]: * OK [UNSEEN 50237] Is the first unseen message
S[0x5581eaa7d150]: * OK [UIDVALIDITY 14] UIDVALIDITY value
S[0x5581eaa7d150]: * OK [UIDNEXT 502434] The next unique identifier value
S[0x5581eaa7d150]: 3 OK [READ-WRITE] SELECT completed.
C[0x5581ea630fd0]: 4 ENABLE QRESYNC
S[0x5581eaa7d150]: 4 BAD Command Error. 12
2026-04-09 15:48:18.193 sogod[45:45] IMAP folder made: INBOX from INBOX
with separator: /
C[0x5581ea630fd0]: 5 status "INBOX" (unseen)
S[0x5581eaa7d150]: * STATUS INBOX (unseen 3003)
S[0x5581eaa7d150]: 5 OK STATUS completed.
Apr 09 15:48:18 sogod [45]: |SOGo| request took 2.508957 seconds to execute
Apr 09 15:48:18 sogod [45]: 10.64.203.95 "POST
/SOGo/so/ADFilimonov/Mail/0/folderINBOX/view HTTP/1.1" 200 56/48 2.510 -
- 4M - 13
C[0x5581ea630fd0]: 6 logout
S[0x5581eaa7d150]: * BYE Microsoft Exchange Server IMAP4 server signing off.
