> Although our SA setup works very well in general, one issue that has > come up a few times recently is airline E-tickets/reservations.
Travel stuff in general seems to be designed specifically to hit as many spam rules as possible. *Everything* from Travelocity and Alaska Air get around 20 points here on average. Ticket confirmations add more from the all-caps subjects and the like. > X-Spam-Score: ***** (5.696) BAYES_99,HTML_30_40,HTML_MESSAGE,NO_REAL_NAME, > SARE_OBFU_TBL_03,UPPERCASE_50_75,autolearn=no In your specific case I'd fix the bayes_99 problem, and that should get you clean. There isn't any particular reason I can think of why ticket confirmations should be getting tagged as spam by Bayes. Loren