Chris wrote: > Old-X-Spam-Status: Yes, score=12.351 tagged_above=-10 required=10 > tests=[ADVANCE_FEE_1=0, ADVANCE_FEE_2=1.392, ADVANCE_FEE_3=3.336, > ADVANCE_FEE_4=3.727, ALL_TRUSTED=-1.8, BAYES_60=1, > DNS_FROM_RFC_ABUSE=0.2, DNS_FROM_RFC_POST=1.708, > DNS_FROM_RFC_WHOIS=1.447, RAZOR2_CHECK=0.5, UNDISC_RECIPS=0.841] > > Yes, they tagged it correctly as spam, however, I can't see how ALL_TRUSTED > fired.
Unless the email orignated within the ISP, they have a broken Trust Path. 5 bucks says they have their mailserver behind a static-mapped NAT, which confuses the trust-path auto-guesser, requiring a manual configuration. ALL_TRUSTED should *NEVER* mail that is not from your network or manually configured trusted sites. You could direct them to: http://wiki.apache.org/spamassassin/TrustPath However, getting an ISP to listen to anything reported by an end user is damn near impossible.