Chris wrote:
> Old-X-Spam-Status: Yes, score=12.351 tagged_above=-10 required=10 
>         tests=[ADVANCE_FEE_1=0, ADVANCE_FEE_2=1.392, ADVANCE_FEE_3=3.336, 
>         ADVANCE_FEE_4=3.727, ALL_TRUSTED=-1.8, BAYES_60=1, 
>         DNS_FROM_RFC_ABUSE=0.2, DNS_FROM_RFC_POST=1.708, 
>         DNS_FROM_RFC_WHOIS=1.447, RAZOR2_CHECK=0.5, UNDISC_RECIPS=0.841]
>
> Yes, they tagged it correctly as spam, however, I can't see how ALL_TRUSTED 
> fired.

Unless the email orignated within the ISP, they have a broken Trust
Path. 5 bucks says they have their mailserver behind a static-mapped
NAT, which confuses the trust-path auto-guesser, requiring a manual
configuration.

ALL_TRUSTED should *NEVER* mail that is not from your network or
manually configured trusted sites.

You could direct them to:

http://wiki.apache.org/spamassassin/TrustPath

However, getting an ISP to listen to anything reported by an end user is
damn near impossible.

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