Hi Team, we have installed & using apache-tomcat-8.5.23 in our Pega 7.3 CRM application. when we try to stop tomcat service from windows server-2012 R2 system tray GUI, It gets stuck & never gets stopped unless we kill the service by task manager. We are providing below the tomcat configuration details along with windows server 2012R2. Could you please help us in providing the solution on this issue.
apache-tomcat-8.5.23 : Java Virtual Machine: D:\Program Files\Java\jdk1.8.0_144\jre\bin\server\jvm.dll Java classpath: D:\Program Files\apache-tomcat-8.5.23-windows-x64\apache-tomcat-8.5.23\bin\bootstrap.jar;D:\Program Files\apache-tomcat-8.5.23-windows-x64\apache-tomcat-8.5.23\bin\tomcat-juli.jar Java Options: -Dcatalina.home=D:\Program Files\apache-tomcat-8.5.23-windows-x64\apache-tomcat-8.5.23 -Dcatalina.base=D:\Program Files\apache-tomcat-8.5.23-windows-x64\apache-tomcat-8.5.23 -Djava.endorsed.dirs=D:\Program Files\apache-tomcat-8.5.23-windows-x64\apache-tomcat-8.5.23\endorsed -Djava.io.tmpdir=D:\Program Files\apache-tomcat-8.5.23-windows-x64\apache-tomcat-8.5.23\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=D:\Program Files\apache-tomcat-8.5.23-windows-x64\apache-tomcat-8.5.23\conf\logging.properties -Duser.home=E:\PEGA\Config -Dpega.tmpdir=E:\PEGA\Temp -Dpega.logdir=E:\PEGA\Logs -verbose:gc -Xloggc:E:\PEGA\TomcatLogs/gc.log -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+UseConcMarkSweepGC -Dcom.sun.management.jmxremote.port=8056 -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.authenticate=false Initial memory pool: 12288 MB Initial memory pool: 28672 MB [cid:image001.png@01D36380.3B60A6F0] Windows Server 2012R2: [cid:image002.png@01D36380.3B60A6F0] Thanks Athar Khan