On 05/01/18 20:44, Coty Sutherland wrote:
> Is there some reason why this user can't subscribe to the users@ list?
> They found me in freenode and seemingly get no response from the list
> emails (users@ and users-help@).

That usually means that the e-mail is failing to get past our spam filters.

I can try and track this down in our logs but, as I'm sure you'll
appreciate we get a LOT of email. The easiest way to do this is to do
the following:

1. Ensure you are sending plain text email
2. Send an empty email to [email protected], cc'ing
[email protected]
3. Let me ([email protected]) know if you don't get a subscription
confirmation back within 10-15 minutes.

Kind regards,

Mark


> 
> Cheers,
> 
> On Fri, Jan 5, 2018 at 3:40 PM, Alex <[email protected]> wrote:
>> Hello,
>>
>> This is my address that doesn't get into the tomcat-users mailing list.
>>  Can I please get subscribed?
>>
>> Thank you!
>>
> 
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