Hi Simon,

On Tue, Feb 9, 2010 at 9:50 PM, Simon Glet <simon.g...@gmail.com> wrote:

> > + XWiki SAS <http://www.xwiki.com> offers support and hosting packages
> to
> > meet all your XWiki needs. This will also benefit the XWiki opensource
> > project :)
> >
> > - Asiri
>
> Asiri :
> With such a statement, one might think that it is difficult to setup
> in order to need commercial support :-)
>

Indeed :-) We actually never voluntarily made XWiki complicated to use,
which is a nice testimonial to our Open-Source commitment while at the same
time an acknowledgement of our current QA & usability flaws.

Guillaume :
> As much as I agree that user feedback is crucial to a project's
> quality, 2.1.1 is a production release not a rc or beta so such
> problems should not occur. As we are looking for an immediate usage, I
> can't see myself going to management with such visible features not
> working. Nevertheless, in the next few days I will document the
> encountered problems on your bug tracking system.
>

I see. Indeed, given your short deployment timeframe recommending XWiki
would be a bit risky. When do you plan to put your new collaboration
solution in production? Anyway, thanks for taking the time to provide us
with your feedback, I'm looking forward to your additions to JIRA.

I'd be interested in knowing which piece of software you'll be using instead
of XWiki and which feature made you choose it instead of XWiki (besides the
issues listed above obviously).

Guillaume

Best Regards
> Simon Glet
>
>
> On Tue, Feb 9, 2010 at 3:21 PM, Asiri Rathnayake
> <asiri.rathnay...@gmail.com> wrote:
> > Hi,
> >
> > On Wed, Feb 10, 2010 at 1:06 AM, Guillaume Lerouge <guilla...@xwiki.com
> >wrote:
> >
> >> Hi Simon,
> >>
> >> On Tue, Feb 9, 2010 at 7:08 PM, Simon Glet <simon.g...@gmail.com>
> wrote:
> >>
> >> > Hi Asiri,
> >> >
> >> > I am a little confused by the quality of XWiki 2.1.1. At this point I
> >> > find that there are many features that don't work properly or at all :
> >> >
> >>
> >> I'm sorry to hear that. I'm pretty sure that if you're ready to spend a
> bit
> >> more time on this we can help you overcome the issues you're facing and
> >> help
> >> make XWiki a better product as a result. Open-Source software such as
> XWiki
> >> improves thanks to the feedback of its users and you can help us make
> more
> >> useful to the community.
> >>
> >> - Office plugin (the office 2007 ribbon has a very buggy behavior)
> >> >
> >>
> >> Would you be ok to describe the problems you're experiencing in more
> detail
> >> and post screenshots and / or steps to reproduce on
> http://jira.xwiki.org/?
> >> I'm sure that Florin, the lead developer on XOffice, would be happy to
> help
> >> you make things work.
> >>
> >>
> >> > - Document import (There is no documentation about version
> compatibility
> >> > between the different elements)
> >> >
> >>
> >> I have to agree that documentation isn't one of XWiki's strongest
> assets.
> >> However I've been using the document import feature on several XE 2.1.1
> >> instances where it works just fine thus I'm pretty sure you can make it
> >> work
> >> too. Asiri suggested several steps to debug, have you tried following
> them?
> >>
> >>
> >> > - Usage with SQL Server 2005 is impossible. Works fine with PostgreSQL
> >> > though.
> >> >
> >>
> >> Is SQL Server 2005 a hard requirement? Which errors do you meet? Would
> you
> >> agree to report those errors on http://jira.xwiki.org/ ? Do you need
> XWiki
> >> to work with a product released 5 years ago that much? What's not enough
> it
> >> works fine with PostgreSQL?
> >>
> >> I can't continue testing such a product. To bad, it looked very good.
> >> >
> >>
> >> It is and your feedback could help us make it that much better. I'd be
> very
> >> happy if you were to agree to reconsider your current stance and give a
> >> little of your time to the community in order to help us make XWiki fit
> >> your
> >> needs.
> >>
> >
> > + XWiki SAS <http://www.xwiki.com> offers support and hosting packages
> to
> > meet all your XWiki needs. This will also benefit the XWiki opensource
> > project :)
> >
> > - Asiri
> > _______________________________________________
> > users mailing list
> > users@xwiki.org
> > http://lists.xwiki.org/mailman/listinfo/users
> >
> _______________________________________________
> users mailing list
> users@xwiki.org
> http://lists.xwiki.org/mailman/listinfo/users
>



-- 
Guillaume Lerouge
Product Manager - XWiki SAS
Skype: wikibc
Twitter: glerouge
http://guillaumelerouge.com/
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