Dear Partners, Immediate need:
Peoplesoft Technology Operations Manager Location: Mountain View,CA Duration: 6 months Job Summary: PeopleSoft Technology Operations team is responsible for day to day support of development, test and production of PeopleSoft and boundary systems. These PeopleSoft technology systems are deployed in support of the Enterprise Business and support the business functions of HR. This team is also responsible for the support the satellite systems and interfaces across all the internal and external business applications including Equity Edge, payroll, compensation, workforce logic, medical, benefits, and other internal custom applications. This role will be the lead for the PeopleSoft technology Operations team. This person will be the thought leader and the deep technical skill for this application's technology implementation. This person will be the go to person for all deep technical issues. This person will also be responsible for the training, mentoring and quality of the PeopleSoft technology operation's team. This role will require interfacing with the applications teams to understand the business processes and impact of these systems in delivering of this enterprise application to the business. Under the guide of the L2 PeopleSoft Operations Manager, be responsible for the following areas: Housekeeping, space management, account management, deployment of application changes, monitoring, triage, ticket resolution and troubleshooting of all technology related issues. The weekly report of progress, SLA compliance and immediate escalation of issues is critical for this team's success. This position requires participation in a 24x7 on-call rotation. Job Requirements: Ability to perform and assist less skilled team members with the following tasks: · Resolution of helpdesk tickets · Monitoring Alerts for Database and Applications · Database and Applications backups monitoring · Any day to day ad-hoc monitoring requests · Start/Stop database and other Apps services · Account and role administration · Database and applications Cloning and refreshes · Database Patching · Application Patching · Peripheral Applications Support · Applications Support · Release management/Change Management (Data fixes, migrations to production) execution Thanks, Sonali ZealTech Inc. MBE Certified Phone:510.870.5025 * Cell: 510.449.5280 * Fax : 510.372.0571 -------------------- E-Mail sent using the Free Trial Version of WorldMerge, the fastest and easiest way to send personalized e-mail messages. For more information visit http://www.world-merge.com 774657
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