This is Gaurav, working with SysMind. We have the below contract job opportunity with one of our direct clients and would like to check if you have any resources available. Please send across the resume of your consultants along with the contact information at the earliest to [email protected] or call me at 609-897-9670 X2154
Role: BSM Administrator (HP Service Management) Location: Avenel ,NJ Duration: 6+ months (Expandable) Interview type: Telephonic/Skype Description: *Skill1 - Tools Support * Works independently towards providing support for escalated trouble shooting requirements. . Responsibility to guide junior professionals in troubleshooting non-routine and complex troubleshooting requirements. Participates and provides inputs towards implementation of various hardware and software policies and procedures/support and maintenance (e.g. Setting up new site /location). May be completely responsible for systems administration for a medium sized company/large BU. Guides new team members. * Skill2 - TIS Technical Support* Works independently in trouble-shooting and providing technical and developer support for products / solutions at the client site. Makes changes based on client specifications and company standards for installations/enhancements.Typically interactions are with systems administration teams at client location Should be able to handle escalations at the right time to field support / higher levels.Should possess mentring skills to support junior team members.Should have good understanding on the Product lines and associated technologies Should have good understating of SLAs for incidents and work on them as defined the SOPs.Should have in dept knowledge on the technologies associated with the Products tare in scope of support .Should have good knowledge & understanding of technologies like Windows, Network Storage , Monitoring and Troubleshooting tools, Database, UNIX etc.Should be able to work independently in analyzing root cause of Service Tickets and escalate them to the right level of support. Follow up for successful closure the same.Should posses basic system administration skills to handle remote monitoring an troubleshooting effectively. * Skill3 - BSM Admin Essential Skill - Skill1 - HP Service Management * Gaurav Nagar Phone: 609-897-9670 x2154 Email: [email protected] Fax: 609-228-5522 Address: 38 Washington Road, Princeton Jn, NJ 08550 -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/groups/opt_out.
