Dear Candidate,

hope you are doing great,



I have very urgent position for Support Specialist in Ada, MI. let me know
your interest ASAP.



Please response to *parvinder**@tresourceinc.com* <bi...@tresourceinc.com>


 <bi...@tresourceinc.com>

*Position: Support Specialist*

*Location: Ada, MI*

*Duration: 1 Year+*





*Position: Support Specialist (RTR)*



*Position Responsibilities:*

   - Should have handle Level 2 Production Support in Financial space and
   hands on Experience on Oracle Application Oracle E-Business Suite R12
   - Must have 1-3 years of hands-on experience on Oracle EBS Financials in
   Support type or implementation of projects.
   - Assist users with problems and provide resolution to issues
   independently.
   - Provide Root Cause Analysis, recommended resolution and communicate to
   Level 3 Production Support to resolve issues.
   - Proficient in troubleshooting Accounting and finance processes issues
   and providing customer support
   - Functional Knowledge on *at least three* modules of GL, AP, AR, CE,
   FA, PA, CM, E-Business Tax and AGIS.

·         Experience in opening, managing, and resolving Oracle SRs
with Oracle Support

·         Experience of configuration of at least 2 modules in financials


  Requirements

   - Bachelor degree in related field or equivalent experience
   - 1-2 years IT related experience.
   - 1-3 years Oracle application experience with various financial modules
   among GL, AP, AR, CE, FA, PA, CM, E-Business Tax and AGIS in R12 and 11i.
   - Fluent in English
   - Strong systems/process orientation with demonstrated analytical
   thinking, organizational skills and problem solving skills.
   - Working knowledge of software development and support methodologies.

·         Understand various essential business functions of an
organization.

   - Understanding of functional concepts & flow of Oracle Application
   Modules.

·         Ability to work effectively in a multi-cultural environment with
minimal supervision

   - Ability to handle demanding work situations with multiple priorities.
   - Ability to interface with business users independently.
   - Applicants must be willing to work in Cyberjaya, Malaysia.

·         Experience in using BMC Remedy ticketing tool will be value added.





*Preferred Qualifications and Skills*



   - Oracle certification is a plus.
   - Working knowledge of software development and support methodologies
   - Knowledge and familiarity in underlying Oracle ERP applications
   database architecture, as well as Oracle database and development tools
   (PL/SQL, SQL Plus, Forms, Reports)



*Thanks and Regards...*




*Parvinder Kumar |Technology Resource Group, Inc. 3736 Hill-Dale Court,
Santa Clara, CA- 95051** | **www.tresourceinc.com*
<http://www.tresourceinc.com/>
*Direct: 408-933-9918 | Office: 408-709-1760*964 | Fax: 408-884-2409*

*Email id: parvinder**@tresourceinc.com* <bi...@tresourceinc.com>* |**G
Talk:** parvin5r | Yahoo: parvin5r*

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