Kindly reply me: ssi...@compunnel.com Hi ,
Greeting for the day…J We are having an urgent requirement with one of our client in CA. Kindly review the requirement and if interested please send me an updated copy of resume with contact details. *Position:: Project/ Program Manager * *Location:: San Jose, CA* *Duration:: Long term contract* *Description::* *Role & Responsibilities:* Manages LATAM theater’s accounts, requires collaboration among cross-functional teams within SPG and AS Delivery. PM ensures and transform our engagements with the Services Organization and provide Support around tools/application. CSTG PM successfully plans, deploys, and enables services/tools through defined measurements of success; responsibilities includes management of Escalations, project schedule to meet product feature/functionality requirements/enablement/adoption/migrations of tools and applications around AS Services. · Build and maintain strong business relationships with Advanced Services Delivery Managers, Service Delivery Executives, Theater Directors and CoE. · Manage and Support assigned accounts with CSTG Technical Support Engineers. · Conducts ongoing meetings and serve as an intelligence arm, driving segment specific requirements and needs around CSTG Tools & Applications to key stakeholders within SPG (Engineering & Product management) · Manages and overlooks the deployment of HW/SW enabled services, this includes coordination with AS Delivery and Sales teams, SPG Product Management, and CSTG Services, Customer POC, and Support Tech Lead to define migration plans for implementation and execution of key services. · Gather input and drive segment specific customer requirements and needs within SPG to help validate and improve overall tools and application usability, quality, and adoption. · Track adoption data & trend to help define and improve adoption strategies and developing a Monthly/Quarterly reviews with stakeholders to share status of tools roadmap, adoption, and challenges *Required Qualifications* · Proven experience on customer service, account management · Highly proficient and thorough understanding of customer service engineering tools and techniques. Hosted services environment · Might work with customers and clients in different time zones · ITIL Certified and/or PMP · Thorough understanding of networking technology and strong technical knowledge of company products. · Typically requires BSCS or BSEE or equivalent plus 10+ years- · Bilingual English and Spanish required *Desired Skills:* · 1CCNA · 2Experience in SaaS support · 3Network optimization · 4Knowledge of Enterprises AS Services portfolio *Kindly fill the required information of below matrix* *Full Name* *Current Location:* *Mobile Phone No* *Available from* *Candidate preferred work location* *Contract or Permanent* *Salary expectations for ctc assignment* *Visa status* *Total Years of experience* *Candidate Date of Birth* *Candidate highest fulltime qualification and year of passing* *Mail Id* *Skype id for VC interview* *Thanks & regards, * *Saubhagya Singh* *Senior Technical Recruiter* *Compunnel Software Group, Inc. * 103 Morgan Lane, Suite 102, Plainsboro, NJ- 08536 T: (609) 606-9010, Extn: 1702 F: (609) 750-0981 E: *ssi...@compunnel.com <ssi...@compunnel.com>* W: www.compunnel.com [Compunnel is an E-Verify Employer] *20 Years in Business I* *Microsoft Certified Gold Partner* *I* *Amongst the Top 20 IT Training companies in the world* *I* *Member of NMSDC* -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
