*Hi, * *Hope you are doing great!!*
*Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number 609-897-9670 <609-897-9670> *4012.* *Position : Network CUCM UCCE Engineer * *Location: Minneapolis, MN * *Duration: 12+ Months* *Required:- * *Worked with the Cisco UCCE (Unified Contact Center Enterprise) environment. * *Familiarity with implementation of Cisco IP Telephony applications including CVP(Cisco Voice portal), ICM (Cisco Intelligent Contact Manager), CUIC, Enterprise call routing * *Knowledge of the Cisco CUCM (Cisco Unified Communications Manager) platform. * *Subject matter expertise in Computer Telephony Integration (CTI) * *CTI solution design, development and maintenance. * *Integration of various CTI solutions to the contact Centre architecture. * *Integration of CTI and Customer Relationship Management solutions such as Salesforce, Pega etc. * *Hands on with Intelligent Contact Management (ICM) : * *ICM scripts development and enhancement. * *Administration of ICM components and tools. * *Creation and maintenance of ICM queries (SQL knowledge required). * *Generation of ICM historical and real time database reports. * *Perform ICM scripting and configuration. * Thanks & Regards Sheshan Y. Technical Recruiter Email: shes...@sysmind.com Phone:609-897-9670 Extn 4012 Fax: 302-269-7171 Address: 38 Washington Road, Princeton Junction, NJ 08850 [image: Description: Description: Description: cid:image001.gif@01CC0A79.D4FFDB80] -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
