JD Below;


Rate – OPEN



DURATION  - 3 MONTHS



*Remedy Specialist*



Handle Remedy ITSM Suite Application development- Level 3







6 – 10 years



Remedy Administration and Development – ITSM Suite



Handle customization requests in remedy

Handle complex issues with remedy which would require changes in objects or
workflow

Handle bugs in remedy

Handle Incident, Change and Problem Management tickets

Handle configuration of Foundation data

Handle configuration and issues with email engine

Handle any other issues which are not in the scope of L1 and L2 support





No Programming knowledge required

ITSM Suite Application Modules

Remedy User Tool

Remedy Administrator Tool

Email Engine

Third Party integration







Thanks & Regards

Abhay Tiwari

Sr. Technical Recruiter

abha...@idctechnologies.com <jama...@idctechnologies.com> | 408-457-9399
Ex. 2033

Gtalk : abhaytiwari9009

Skype: akt.idc

IDC Technologies, Inc. |1851 McCarthy Boulevard, Suite 116, Milpitas, CA,
USA, 95035
Web: www.idctechnologies.com

ISO 9001-2008 Certified



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