IDC Technologies’ direct client is looking for below onsite position:

*Job Title:*

IVR Technical Analyst

*Location:*

Atlanta, GA

*Duration:*

Onsite Long term Contract



Note: H1B copy is must



*Job Description: *



The role involves the following activities

•               Meeting with business owners (need to have good
communication skills)

•               Collecting business requirements

•               Translating them into technical specs, writing SRS (System
requirement Specification) documents, and design documents (Visio diagrams
of transaction process flows, data flows, functional diagrams)



Skills required –

•               Must have IVR expertise (any major IVR platform vendor like
Avaya) either as Technical Analyst

•               Strong verbal and written communication skills (experience
writing technical specifications, and diagrams)

•               Experience collecting and vetting business requirements and
translating them into technical specifications documents

•               Understanding of complex IVR architectures (IVR CTI plus
application and services middleware)

•               Understanding or exposure to open source technologies like
spring, Jboss fuse frameworks is helpful (not required)

•               Understanding of Agile development process/rules (helpful
but not required).



In case this position interests you please share below details to save on
you valuable time;



Pay rate expectations:

Notice period:

Work Authorization status:

Current Location:



Also share your updated resume to Nitish Rajput at
*nitis...@idctechnologies.com* <nitis...@idctechnologies.com> OR feel free
to contact me at 408.459.5612.





Regards:



Nitish Rajput

*IDC Technologies Inc. | *1851 McCarthy Blvd, Suite #116, Milpitas, CA 95035

Phone: 408-459-5612 | Email: nitis...@idctechnologies.com

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