*Hi * * Please find below details for the Sr Support Engineer me your updated resume.*
*Position: Sr Support Engineer* *Interview: Phone and skype* *Duration: 12 months* *Location: **Jacksonville,FL* . 12 month contract in Jacksonville for a banking client. Need banking and investment based application experience. Key Requirements (Maximum < 3 items) The primary responsibility of the candidate will be to provide fast paced SL2 technical support for back office GMLD (Global Markets Listed Derivatives) and GFFX (FX and Money & Emerging Markets) applications Incident management – Handle high priority incident tickets, work with members of the team and developers to resolve incidents, ensuring that affected users & management are always kept informed Problem management – Ownership of problem tickets that have been raised for your application set. Collaborate with technology partners to provide resolution for open problems or ensure that the appropriate parties have been tasked with doing so Knowledge Management – Create knowledge articles from the experience gained in resolving incidents which can be used by application support teams to solve incidents quicker and better Technical queries and compliance/audit reporting Business and technical communication for incidents Compilation of trade data for business requestors (Compliance, desk) Must-haves - 4+ years in a Business Application Support Role - 2+ years working experience in financial institution or vendor house in proving trading solution. - Programming experience, specifically in JAVA/Shell Scripts/SQL - Ability to read and write scripts in common languages (Shell/Perl/Python) - Bachelors in Computer Science/Engineering - ITIL V3 Foundation Certification Plusses Be able to effectively work with business users, developers and other technology colleagues outside of your direct team, across a broad range of business functions and at all levels of the organization Day-to-Day Insight Global is looking for a Sr Support Engineer to work at a Large banking client of ours in Jacksonville, FL. This candidate will join a team that supports a complex set of business applications and is the interface for all of Banks front, middle and back office client facing and trading businesses. *Ranjeet Kumar* *Technical Recruiter* *Srimatrix Inc.* *Phone No. 469.320.9415* *Email: rku...@srimatrix.com <rku...@srimatrix.com>* -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at https://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
