Hello, *We have a very urgent opening with one of our direct clients in New Jersey. Below are the details.*
Title: Customer Service Support (Managerial / Professional) Project Status: 23 months Type: contract Location: PISCATAWAY, NJ *Project Description:* (What project will the contractor be working on?) Business Voice Over IP Service Delivery Customer advocate. *Job Description:* (What will the contractor do on that project?) The Business Voice Over IP Service Delivery Customer advocate is the single point of contact assigned on custom and project based BVoIP accounts which entails acquiring customer requirements through the planning, implementation and closeout phase. The candidate must have direct experience in the areas of customer care and project management. The candidate should have general knowledge of IP, managed services, network communications and facilities. The candidate must know MS Office applications. The candidate must possess exceptional interpersonal and communication skills. The PIM will be required to work a standard 8 am to 5 pm shift but may be asked to work out of hours as needed. All candidates are subject to an evaluation period to ensure that they have the skills and knowledge indicated on their resume and during the interview process to protect the quality of service we provide to our customers. Knowledge and Technical Skill Requirements: Minimum 2 to 3 years of project management experience; project management certification is desired. Ability to lead a project team comprised of multi-business unit entities, both internal and external to AT&T. Understanding of IP networks Local network services a plus Experience with routers a plus Excellent written and verbal communication skills Ability to multi-task Organized MS Office Suite * * *Skills Matrix* * * *Skill * *Experience * *Need * 1) Understanding of IP networks Intermediate Required 2) Knowledge of local network services Intermediate Required 3) Experience with routers Intermediate Required 4) Excellent written and verbal communication skills Intermediate Required 5) Ability to multi-task Intermediate Required 6) Organized Intermediate Required 7) MS Office Suite Intermediate Required 8) Project management Intermediate Required ** ** * * * * *If you are interested in exploring this opportunity please send me your updated resume with the following details. * * * Rate/Hr: Availability: Skill matrix: -- Thanks & Regards, Sameer | Recruiter | 347-414-9685 Work E-mail ID: [EMAIL PROTECTED] Yahoo messenger ID: sameer_sinha7 ***Join My Group: http://groups.google.co.in/group/SAMSin?hl=en Catch me on : www.myspace.com/sameersinha --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "USITSOFT" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/usitsoft?hl=en -~----------~----~----~----~------~----~------~--~---
