Please send matching resumes to [EMAIL PROTECTED]
Position Name: *Senior Network Engineer with Cisco Routers and Switches.** *Location: *Marlborough, MA* Duration: *6 Months with extension * *Job Description:* The Senior Network Engineer (Consultant) will provide Tier 2 and Tier 3 network support for a complex enterprise WAN and LANs. Must have advanced experience with Cisco Routers and Switches. Must have experience with VoIP, Avaya preferred. Serve as primary client interface, responding to customer requests and proactively notifying customers of problems and the impact on the customer's business. Act on customer's behalf in handling problems and making decisions, i.e., understanding critical items and priorities. Monitor the ticket queue for incoming tickets. Update tickets in accordance to Service Level Agreement requirements and, if necessary, escalate based on severity levels. Troubleshoot and identify sources of problems. Resolve configuration problems concerned with the service line being supported (server, LAN/WAN, voice, etc.) . Manage circuit providers for break/fixes (including collaborative troubleshooting and problem resolution). Responsible for understanding and reviewing action plans for planned and unplanned changes to client's network/infrastructure. Experience with copper and fiber structured cabling and resolving connectivity issues. Familiarity with troubleshooting tools (Fluke, etc). Must be willing to carry pager or SMS device and participate in on-call rotation. (On-call rotation will be for approximately one week per month. Our client has late night coverage based in overseas offices and as such the on-call volume will likely be minimal). *Required skills:* WAN, LAN, and VoIP, structured cabling (SENIOR-LEVEL EXPERIENCE is REQUIRED). OSPF, BGP routing. Cisco router and switch troubleshooting. Cisco ASA devices. Cisco Wireless, including Aironet access point and Wireless LAN controllers. F5 3DNS/GTM appliance. Infoblox Network Service appliances. Juniper Netscreen products (Firewall and SSL VPN). CSS experience. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "USITSOFT" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/usitsoft?hl=en -~----------~----~----~----~------~----~------~--~---
