That's somewhat like the response got from Albertson's in November 1999. Here's what I got:
Dear Bill: Thank you for writing to us at Albertsons.com. Your email has been forwarded to our Division Office and you should be hearing from someone soon. We appreciate you taking the time to contact us. Sincerely, Jo Ann Customer Service Albertsons.com She provided a reference number in the subject heading (which I didn't notice at the time). As I indicated, no follow-up in fact occurred. I hope you have more luck than I did. In the meantime, I can post my original message to them, here, if anyone is interested. If there is no interest, I won't clutter up your mailboxes. Bill Potts, CMS Roseville, CA http://metric1.org [SI Navigator] >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:owner-usma@;colostate.edu]On >Behalf Of John Nichols >Sent: Monday, November 11, 2002 10:19 >To: U.S. Metric Association >Subject: [USMA:23257] Albertsons > > >From: ABS Feedback <[EMAIL PROTECTED]> >To: "'John Nichols'" <[EMAIL PROTECTED]> >Subject: RE: Question/Comment submitted through Albertsons.com corporate w >ebsite. >Date: Mon, 11 Nov 2002 03:35:18 -0500 >X-Mailer: Internet Mail Service (5.5.2655.51) > >Dear John, >Thank you for your comments regarding the milk containers. We have >sent your >email to our product manager for a response. Someone will be contacting you >within the next two weeks. Your reference number is 500250239. We do >apologize for any inconvenience. Thank you for choosing Albertsons. >Sincerely, >ABS Web Administrator >Annette Morgan >-----Original Message----- >From: John Nichols [mailto:nicholsj@;tamu.edu] >Sent: Sunday, November 10, 2002 4:53 PM >To: ABS Feedback >Subject: RE: Question/Comment submitted through Albertsons.com corporate >w ebsite. > >Dear Dennis, >No problems I am glad you responded. >615 University Drive East. >John Nichols >At 05:20 PM 10-11-2002, you wrote: > >Dear John, > > > >Thank you for taking the time to contact us. I do apologize for the > >inconvenience. So that we may record this information and >forward it to the > >appropriate departments, please attach the address of the store >in question > >to the original email. I attempted to look up the information in >my system > >there where two store locations in College Station. When I tried to call >and > >verify which location was near the Hilton neither telephone >number worked. >I > >hope to hear from you soon with that information. > > > >Sincerely, > > > >ABS Web Administrator > > > >Dennis > > > >-----Original Message----- > >From: [EMAIL PROTECTED] [mailto:nicholsj@;tamu.edu] > >Sent: Sunday, November 10, 2002 11:29 AM > >To: [EMAIL PROTECTED] > >Subject: Question/Comment submitted through Albertsons.com corporate > >website. > > > > > >Name: John Nichols > >Email: [EMAIL PROTECTED] > >Address: 445 Chimney Hill > >City/State/Zip: CS, TX 77840 > >Day #: 979 845 6541 > >Evening #: > >Local Store: The one near the Hilton in College Station > > > >Dear Albertsons: > > > >You are now selling the 4 litre milk containers that have been around > >since Mel Gibson was in Lethal Weapon (see the milk container in the shot > >of his refrigerator) yet it still has the bulge in the side that changes > >it to one gallon aka 3.79 litres. I object to paying for the plastic for > >4 litres, the transport for 4 litres of volume and the thought that I am > >incapable making a rational decision to shop in metric. > > > >I use this example in my teaching to classes of 300 undergraduates at > >Texas A&M University. Most had not idea of the issue. > > > >Your advice on when you will sell the amount of milk the container was > >designed for would be apprecieted. > > > >I shop at your store and no where else. > > > >Thanks for listening > > > >John Nichols >John Nichols BE, Ph.D. (Newcastle), MIE (Aust), Chartered Professional >Engineer >Assistant Professor >Texas A&M University >Department of Construction Science >Langford AC >Rm: A414 MD 3137 >College Station, TX 77843-3137 >Electronic mail: [EMAIL PROTECTED] >Telephone: 979 845 6541 >Facsimile: 979 862 1572 >----------------------------------------------------------------- >a fronte praecipitium a tergo lupi >in front a precipice, behind a wolf >----------------------------------------------------------------- > > >John Nichols BE, Ph.D. (Newcastle), MIE (Aust), Chartered Professional >Engineer >Assistant Professor >Texas A&M University >Department of Construction Science >Langford AC >Rm: A414 MD 3137 >College Station, TX 77843-3137 > >Electronic mail: [EMAIL PROTECTED] >Telephone: 979 845 6541 >Facsimile: 979 862 1572 >----------------------------------------------------------------- >a fronte praecipitium a tergo lupi > >in front a precipice, behind a wolf >-----------------------------------------------------------------
