Here's a good reason to have dual Wombat and Metric information on a web
site, in this case it's Jet Blue. I have only a kg scale at home so wrote
asking for the information. Baggage limit is just over 1 kg! (see below). I
wrote back, "that's only 1 can of tomatoes". We'll see if this gets them to
include the information on their web site. I hope they can keep it to whole
kilograms instead of the unnecessary accuracy given here. The 70 ounce
figure below I think was the carry on liquid figure, so I can take a couple
of kg here, what they really mean is fluid ounces.
Spoke to someone at Dulles airport who works for the TSA (Transportation
Security Administration) about the carry on liquid limits, apparently they
are told 3,4 fluid ounces or 100 mL. not that you can find this on the TSA
web site which lists only 3 ounces (not fluid ounces). I've written to their
web master about 3 times and it's still the same. Another Federal Agency
that seems to ignore Federal Law on the use of metric units.
Michael Payne
Dear Mr. Payne,
Thank you for once again contacting JetBlue Airways regarding baggage
guidelines in metrics. We
appreciate the opportunity to provide you with the following information.
We apologize for any confusion about allowable baggage. We do not use the
metric system however this
is what I have found:
Each checked bag must NOT exceed 62 inches in overall dimensions (length
plus width plus height) and
can NOT exceed 50 pounds. This is 157.4800 centimeters overall and 1417.48
grams or 1.41748
kilograms.
Carry on bags must fall meet the following criteria:
A carry-on cannot exceed: 24 inches length x 16 inches width x 10 inches
height which is 60.96 cm x
40.64 cm x 25.40 cm in order to fit in the overhead bin. To fit under the
seat in front of you the
carry-on or personal item cannot exceed: 18 inches length x 15 inches
width x 8 inches height which
is 45.72 cm x 38.1 cm x 20.32 cm.
The Transportation Security Administration directive 3-1-1 for carry-on
baggage = 3 oz bottle or
less; 1 quart-sized, clear, plastic, zip-top bag; 1 bag per Customer
placed in screening bin.
One-quart bag per person limits the total liquid volume each traveler can
bring. 3 oz container size
is a security measure.
By the way 70 ounces is 1.98447 kilograms.
We hope you find this information helpful and look forward to welcoming
you onboard JetBlue this
evening.
Sincerely,
Jenny
Customer Commitment Crew
JetBlue Airways
Crewmember 52341
Original Message Follows:
------------------------
*Your website did not answer the question I posed.* Your web site does
not even include the metric size and states you are limited to a 3 oz
container, surely you mean a 3 fl oz container, a 3 oz container is a
container that weights 3 ounces. *United States Code Title 15 **Chapter
6. Sec. 205b.* States that the SI metric system is the preferred system
for weights and measures in the United States, so where is the
information? If you had listed metric we would not be having a
conversation about ambiguous sizes and weights.
Michael Payne
Dear JetBlue wrote:
To: [EMAIL PROTECTED]
Re: email received Saturday,11/03/07 7:02 PM, Speak Up 1705868
Dear Michael,
Thank you for contacting us about JetBlue Airways baggage guidelines. We
are happy to respond to
your questions.
For general information regarding our carry-on or checked baggage
guidelines, please click on the
following link:
http://www.jetblue.com/help/topics/help_topic_baggageinfo.html
If you have additional questions, check out our online Help section found
at the following link:
http://help.jetblue.com/SRVS/CGI-BIN/webisapi.dll?New,Kb=askBlue,U={B8F60310-DA4F-11D3-94F4-00500463020E},Company={A2DBAF54-C48B-488A-B5C5-A1A66CF50E79},ts=JetBlueExt
Or, you can call us at 1-800-JETBLUE (538-2583). You can also find
information regarding weights
and
measurements at tsa.org.
Michael, once again, thank you for writing to us. We look forward to
welcoming you onboard your
JetBlue flight from Washington-Dulles to Las Vegas this evening.
Sincerely,
Carmen
Customer Commitment Crew
JetBlue Airways
Crewmember 26683
Original Message Follows:
------------------------
E-mail Address: [EMAIL PROTECTED]
Customer: Michael Payne
Phone Number: +1-703-395-8975
TrueBlue member: Y
PNR:OMQPDQ
Departure City: IAD
Destination City: LAS
Flight Date: 11/04/07
Flight Number: 323
Urgent: Y
Crewmember:
LevelOne: jetblue.com
LevelTwo: Online check-in
LevelThree:
Comments: Your check in states 70 ounces of bathroom supplies. How many
kg would that be? Federal
law states the metric system as the preferred system for trade and
commerce of which this is the
latter.
