On 4/21/06, Chris Carey <[EMAIL PROTECTED]> wrote:
>
> On 4/21/06, Nathan <[EMAIL PROTECTED]> wrote:
> > My wife is pushing me to get our phones through Mstar as well, since
> > it would be cheaper (unlimited long distance, etc.).  They claim that
> > they will install a VOIP line to my house, which will then be able to
> > connect into our regular analog house lines so that we can use our
> > existing analog phones.
>
> They tap into your house phone lines by splicing the SIP device right
> in there. This puts every telephone outlet in the house on the "Phone"
> port of the SIP device. Typically, theres only enough voltage on that
> port to ring 5 or 6 phones.
>
> > My question is, how does Mstar do with phone service in Provo?  Are
> > they reliable?  Do they go down a lot?  Is the quality ok?  Do the
> > phones go out when the power goes out?  Does 911 really work?
>
> Your iProvo World Wide Packet box should have a UPS on it, so it stays
> up through power failure (From what I've heard, when they lose power,
> they lose some configuration). You would need another UPS on your SIP
> box in order to have service through a power outage.
>
> VOIP tends to be worse quality than POTS (Plain Old Telephone
> Service), but it is cheaper as far as long distance is concerned. They
> say that the "younger generation", those familiar with dealing with
> cell-phones, don't mind VOIP as much.


VoIP over the Internet may be of lower quality due to lost packets, but in a
setup such as iProvo's, I'd have to wonder why there would be lost packets.
They have fiber interconnects with the callmanger (PBX) located on the same
network. Granted, I'm not familiar with iProvo's setup, but I have to assume
that they have done it correctly. BYU has been using VoIP for it's phones
for 3 years now. I've used the phones on the setup since the testing phase
and while there were problems with quality during testing (due to low
bandwidth network connection and lack of priority routing of VoIP packets)
it has not been a problem since VoIP was fully implemented (bandwidth of
network connection increased and priority routing implemented). I think
iProvo would have a similar setup in place.

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